About the company
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Monitoring Platform Engineer (Senior) based in the United States.
Responsibilities
- Configure, deploy, tune, maintain, and sustain enterprise monitoring solutions within secured environments.
- Develop and maintain dashboards, alerts, automation, and event-management workflows using technologies such as Splunk SOAR and Ansible.
- Support integration testing, technical validation, and production rollout activities for monitoring capabilities.
- Collaborate with engineering, operations, and other cross-functional teams to translate monitoring requirements into scalable technical solutions.
- Troubleshoot monitoring platforms, alerting mechanisms, and telemetry pipelines to identify and resolve issues efficiently.
- Proactively address platform performance and reliability challenges to help minimize downtime and maintain system availability.
- Develop and maintain technical documentation, including configurations, standard operating procedures, troubleshooting guidance, and lessons learned.
- Support knowledge transfer and contribute to consistent operational practices across technical teams.
- Work independently to diagnose complex issues, prioritize activities, and deliver solutions with minimal supervision.
- Contribute to the continuous improvement of monitoring, observability, automation, and event-management capabilities.
Requirements
- Minimum of 6 years of experience configuring, deploying, supporting, and maintaining enterprise monitoring tools, preferably within secured or highly regulated environments.
- Bachelor’s degree in a relevant discipline or equivalent professional experience.
- Strong understanding of enterprise monitoring, alerting, telemetry, and observability concepts.
- Proven troubleshooting skills across monitoring platforms, alerting systems, and telemetry pipelines.
- Working knowledge of IT Service Management (ITSM) platforms such as ServiceNow and integration with Configuration Management Databases (CMDBs).
- Ability to work independently in a secure enterprise environment with limited day-to-day oversight.
- Strong analytical and problem-solving capabilities, with the ability to diagnose complex technical issues and implement effective solutions.
- Strong communication and documentation skills, with the ability to explain technical information clearly to both technical and non-technical stakeholders.
- Experience with Splunk SOAR and/or Ansible for automation and event-management workflows is highly desirable.
- Ability to collaborate effectively across engineering, operations, and other technical teams while maintaining a strong focus on reliability and service quality.
Conditions
- Competitive compensation package.
- Flexible work schedules designed to support work-life balance.
- Training and professional development opportunities.
- Career growth opportunities within a technology-focused environment.
- Collaborative workplace that encourages curiosity, innovation, and knowledge sharing.
- Employee-focused culture supporting health, engagement, and professional fulfillment.
- Opportunity to contribute to meaningful federal technology initiatives and mission-critical services.
- Equal opportunity workplace.