This position is listed on behalf of a partner company, who manages all applications and next steps.
Our partner is looking for a Technical Business Analyst – P&C Domain based in India.
A technology-driven environment where business analysis and insurance expertise come together to deliver effective digital solutions.
Responsibilities
Lead business analysis activities for medium to large-scale projects and application enhancements.
Lead the elicitation, analysis, validation, and documentation of business and functional requirements.
Define system scope and objectives based on business needs, existing processes, application capabilities, and industry best practices.
Evaluate potential solution options, assess feasibility and cost-benefit considerations, and recommend appropriate approaches.
Facilitate communication between business stakeholders, IT teams, vendors, and senior management.
Translate business requirements into functional design documents and contribute to technical design, UI specifications, wireframes, and process models.
Participate throughout the software development life cycle, including requirements definition, design, prototyping, testing, implementation, and application support.
Coordinate or support quality assurance and User Acceptance Testing (UAT), including test planning, execution, defect tracking, and validation of business outcomes.
Support production deployment, go-live activities, smoke testing, post-implementation reviews, and operational handover.
Investigate production issues, analyze root causes, advocate for business users, and coordinate defect resolution through deployment.
Provide subject matter expertise on Property and Casualty insurance, underwriting processes, insurance products, and related system implementations.
Analyze legacy applications and support their ongoing maintenance, improvement, and usability.
Create and maintain technical documentation, training guides, Quick Reference Guides, Standard Operating Procedures, and other user support materials.
Assist with training users on new or enhanced applications and develop learning materials using appropriate instructional design principles.
Support process improvement initiatives and strengthen relationships with business units and senior stakeholders.
Requirements
A bachelor's degree is preferred, particularly in Management Information Systems, Information Technology, Business, or a related field.
Approximately 8–10 years of relevant professional experience is preferred.
Strong knowledge of Property and Casualty insurance principles, underwriting processes, and technical insurance products.
Experience gathering, analyzing, documenting, and validating business requirements and writing functional specifications.
Demonstrated understanding of the software development life cycle (SDLC).
Experience evaluating solution options, defining system scope, and translating business needs into functional and technical documentation.
Familiarity with underwriting software, insurance-specific applications, and enterprise platforms.
Experience working with legacy systems.
Knowledge of UI and design specifications, wireframes, UML, BPMN, and business process modeling.
Understanding of client-server application design, development, and support tools and techniques.
Experience supporting QA and UAT activities, production issue investigation, defect resolution, and deployment processes.
Proficiency with Microsoft Office applications, particularly Visio, Excel, Word, PowerPoint, and Access.
Strong technical writing skills.
Knowledge of instructional design principles.
Excellent written and verbal communication skills.
Strong analytical and problem-solving skills, including root-cause analysis.