About the company
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
Responsibilities
- Solve the most challenging firmware and hardware related issues with servers, involving in-depth knowledge of system architecture and advanced troubleshooting
- Execute workarounds and solutions for IT hardware issues
- Act as a subject matter expert and point of escalation for L1 and L2 technicians
- Create new processes and documentation for IT hardware team
- Collaborate with related departments to im
- Collaborate with vendors on warranty replacements (RMA), create requests and manage.
- Improve support processes, documentation and training materials
Requirements
- Knowledge of datacenters, and server equipment
- Deep knowledge of IT hardware and practical experience of troubleshooting
- Skills working with the Unix/linux operating system and command line
- Experience with equipment monitoring, data analysis and presentation
- Proactiveness and sense of responsibility
- High proficiency in spoken and written English
Conditions
- Competitive compensation
- Career growth and learning opportunities
- Flexibility and ownership
- Collaborative and innovative culture
- Opportunity to work on impactful AI projects
- International environment and talented teams