Duolingo's mission is to develop the best education in the world and make it universally available. Duolingo's Ads business helps fund our mission by keeping core learning free while raising the bar on ad quality.
Responsibilities
Own Google Ad Manager (GAM) structure and hygiene including canonical ad unit design, yield group logic, order and line-item standards alongside trafficking, QA, and launch workflows with clear SLAs and escalation paths
Act as the senior escalation point for complex campaign delivery issues across direct, PMP, and PG deals, working directly with buyers, DSPs, SSPs, and internal teams
Partner with Sales and Account Management on pre-sale feasibility, targeting and tagging requirements, measurement questions, and programmatic deal setup
Accelerate premium programmatic revenue by packaging inventory, configuring always-on and custom PMP/PG deals, and onboarding new SSPs, demand sources, and measurement vendors
Identify the critical resources, people, vendor partners, and technology required for ad operations to scale
Requirements
8+ years in digital advertising, AdOps, or technical advertising solutions, with deep hands-on expertise in Google Ad Manager, trafficking, QA, troubleshooting, pacing, reporting, and campaign delivery across direct and programmatic
Experience working directly with buyers, DSPs, SSPs, or publisher-side programmatic teams to resolve technical campaign issues
A proven ability to build or scale operational systems, including SLA-based support workflows, escalation paths, QA processes, documentation, and ticket-based issue management
Experience partnering cross-functionally with Sales, Account Management, Product, Engineering, and Data
Sound judgment, strong communication skills, and the ability to stay hands-on in the details while setting strategy
Experience helping a premium publisher or consumer app scale from open-auction programmatic toward a deal-led PMP/PG model (exceptional)
Experience with video and mobile app ad products (exceptional)
Experience managing globally distributed operations support (exceptional)