About the company
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day.
Responsibilities
- Collaborate with Tech Leaders, Architects and other Engineers to develop solutions for complex problems in distributed computing and infrastructure management.
- Automate solutions for operational issues, such as monitoring, performance, planning, and disaster response.
- Participate in an on-call rotation to support our business-critical infrastructure.
- Ensure a high quality implementation by applying Infrastructure as Code industry standards.
- Demonstrate effective communication by authoring and reviewing design documents, runbooks, and other service documentation, and keeping a good record of changes in the systems.
- Apply Agile methodologies to continuously deliver value to the customers.
- Act as point of contact for legacy/new Compute system components.
Requirements
- 2+ years of experience in AWS Cloud infrastructure management. (preferably backend/infrastructure-focused like AMI, EC2, IAM policies/roles, etc.).
- Strong ASG (Auto Scaling Groups) knowledge, to design, implement, and support scalable cloud-native environments.
- Experience with hardened base AMIs and AL23.
- Proficiency with one or more programming languages: like Java or Python (includes SW Arch patterns, clean code, debugging, etc).
- Proficient in shell scripting to streamline repetitive tasks and enhance efficiency in operations.
- Skills to work independently with multiple global teams, developing, configuring, deploying, and operating the global Twilio Infrastructure Platform, blending operational excellence with development best practices.
- Knowledge of container-based application/services.
Conditions
- Competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.