Director, Sales Operations

Our partner is a rapidly growing organization.

• Design and build a modern Sales Operations function capable of supporting rapid organizational growth and increasing sales complexity.
• Establish forecasting governance, pipeline inspection frameworks, CRM standards, territory planning processes, and consistent commercial operating rhythms.
• Lead initiatives that improve sales productivity, forecast accuracy, operational consistency, and executive visibility into commercial performance.
• Partner with Sales Leadership, Finance, Delivery, Marketing, Operations, and Executive stakeholders to align business objectives with operational execution.
• Develop and manage deal desk governance, pricing approvals, commercial exceptions, and sales policy frameworks.
• Build executive reporting and performance management processes that transform operating data into actionable business decisions.
• Drive CRM governance, data quality, user adoption, process compliance, and effective use of sales technology.
• Identify opportunities to automate workflows, reduce administrative effort, improve efficiency, and accelerate decision-making across the sales organization.
• Build scalable operating models, governance structures, service levels, and operating cadences as the business matures.
• Improve visibility into pipeline health, sales execution, forecasting, and commercial performance to support sustainable revenue growth.
• Establish practical minimum viable processes quickly, then continuously refine them using stakeholder feedback, operating data, and measurable outcomes.
• Influence senior sales leaders while maintaining accountability for standards, deadlines, evidence-based decisions, and process adherence.
• Build trusted cross-functional partnerships while navigating ambiguity, changing priorities, and complex organizational requirements.

• 10+ years of progressive experience in Sales Operations, Commercial Operations, or Sales Strategy & Operations, including meaningful leadership accountability.
• Demonstrated experience building a Sales Operations function from the ground up or materially transforming an existing function.
• Direct ownership of sales forecasting, forecast governance, pipeline management, opportunity inspection, stage discipline, and sales data quality.
• Experience with territory design, account assignment, quota inputs, capacity planning, and sales coverage analysis.
• Proven experience managing or redesigning deal desk, pricing approval, commercial exception, or broader sales governance workflows.
• Strong experience with CRM governance and sales technology adoption; Dynamics 365 or OneCRM experience is preferred.
• Ability to translate complex operating data into executive-level insights, clear recommendations, accountable owners, and actionable plans.
• Strong track record of delivering measurable operational improvements in ambiguous, fast-changing environments.
• Ability to balance operational control with business agility and establish governance without creating unnecessary bureaucracy.
• Excellent executive communication and stakeholder management skills, with the ability to influence senior leaders and collaborate effectively across functions.
• Entrepreneurial, analytical, and growth-oriented mindset with strong problem-solving and decision-making capabilities.
• Experience leveraging automation, analytics, AI, and technology to simplify Sales Operations and improve decision quality.

• Competitive compensation with a performance-based bonus.
• Generous paid time off.
• Flexible and affordable employee benefits designed to support health and well-being.
• Medical, dental, and vision coverage.
• Flexible Spending Account and Health Reimbursement Account options.
• 401(k) plan with company match.
• Opportunity to work alongside enthusiastic and collaborative teammates in a dynamic, growing environment.