IT Systems Engineer in the Enterprise Platforms pod, focused on application integration, automation, and internal tools.
Based in San Francisco.
Responsibilities
Engineer and operate enterprise platforms through infrastructure as code using Terraform; build reusable modules and reconcile configuration drift.
Design, build, and maintain integrations across enterprise applications and cloud services; own data flows, API access, OAuth clients, service accounts, error handling, and monitoring.
Build and improve enterprise application integrations and Jira/service-management workflows.
Develop ChatGPT Enterprise workspace administration using APIs and infrastructure as code.
Build reusable internal tools, automation, and autonomous workflows.
Implement platform controls and identify gaps; validate access, sharing, integration, and logging behavior.
Validate changes through complete employee workflows; plan rollouts with monitoring and rollback.
Participate in on-call rotation and handle escalations.
Requirements
Experience engineering enterprise platforms at scale with configuration, permissions, troubleshooting, integrations, and API-based automation.
Used AI and agents or agentic automations to improve workflows.
Troubleshoot across applications, identity, permissions, provisioning, networking, and APIs.
Strong hands-on Terraform and infrastructure-as-code experience, including reusable modules, state management, resource imports, plan review, and automated validation.