About the company
ServiceNow is a global market leader bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
Responsibilities
- Craft new ranking features and optimizing existing ones to enhance relevance metrics
- Develop algorithm framework to support diversified ranking features
- Design platform and tooling to enable parallel ranking experiments
- Develop metrics to evaluate ranking performance
Requirements
- First-hand experience in traditional information retrieval techniques, or machine learning based ranking models
- Capable of deriving insights from query logs analysis and identifying areas of improvement for search quality
- Background in text processing, information retrieval, natural language understanding, or machine learning
- Nice to Have: Experience in Golang
Conditions
- Base pay of $176,100 - $308,200, plus equity (when applicable), variable/incentive compensation and benefits
- Health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs