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MiddleRemote

Solutions Engineer

T
Toast
Уровень
Middle
Формат
Remote
О роли

Описание вакансии

About the company

  • Toast creates technology to help restaurants and local businesses succeed in a digital world
  • Expanding into retail concepts

Responsibilities

  • Serve as the technical lead on mid-market retail opportunities, partnering with Account Executives from discovery through close
  • Run structured technical discovery with multi-stakeholder buying groups
  • Build and deliver tailored demonstrations and demo environments
  • Design end-to-end solutions for multi-location retailers, including integration architecture, API and data flows, catalog and data migration, hardware configuration, and network requirements
  • Lead pilots and proofs of concept
  • Own the technical components of RFPs, RFIs, security questionnaires, and vendor review processes
  • Document technical scope and lead handoffs to Implementation and Onboarding
  • Communicate gaps in product/market fit to Product Management
  • Partner with Sales Enablement to build training and technical playbooks

Requirements

  • 3+ years in solutions engineering, sales engineering, pre-sales consulting, or comparable technical customer-facing role
  • Working POS knowledge and ability to speak credibly about retail operations
  • Demonstrated success supporting complex, multi-stakeholder sales cycles
  • Practical fluency with integrations and APIs
  • Ability to translate between technical and business audiences
  • Strong problem solving and troubleshooting skills
  • Willingness to travel up to 25%
  • Nice to have: prior Toast experience, retail industry experience, familiarity with ERP, inventory, e-commerce, loyalty, or accounting integrations
Стек и навыки

С чем работаем