← Все вакансии/Middle/Asana
MiddleHybridNew York City

Technical Solutions Engineer

A
Asana
Уровень
Middle
Формат
Hybrid
О роли

Описание вакансии

About the company

Command by Asana is a new product purpose-built for software development teams that helps engineers stay in flow. Command automatically catalogs the decisions, context, and next steps agents need to stay efficient and keep moving.

Responsibilities
  • Partner with the incubation Account Executive to lead technical validation for Engineering and product development opportunities within mid-market and enterprise accounts, from discovery through proof, demo, and close.
  • Develop a deep understanding of product development—including sprint planning, delivery estimation, ticket management, bug management, and debugging agent decisions—and map those workflows to Command by Asana.
  • Translate customer pain points into practical solution designs and compelling business value narratives for Engineering leaders, Engineering managers, and cross-functional stakeholders.
  • Conduct technical discovery sessions, whiteboard conversations, and tailored product demonstrations that position Asana within the customer's existing technology landscape.
  • Advise on solution architecture, integrations, admin considerations, and deployment approaches so customers can confidently evaluate fit.
  • Partner closely with existing Asana AEs, CSMs, and core Solutions Engineers to uncover and support expansion opportunities within accounts that already use Asana for other teams.
  • Build repeatable demo assets, solution patterns, technical collateral, and feedback loops that enable the broader field organization as this motion scales.
  • Surface structured customer feedback, objections, and product gaps to Product, Product Marketing, and Sales leadership to inform roadmap and GTM strategy.
  • Deliver technical enablement and best practices that help the broader revenue organization have stronger conversations with Engineering buyers.
Requirements
  • 3+ years of experience in Solutions Consulting, Sales Engineering, or similar customer-facing technical roles.
  • Strong understanding of Engineering and product development team personas, including familiarity with product delivery workflows, operational pain points, and the systems these teams use every day.
  • Strong understanding of AI coding agents and how they fit into modern development teams, along with technical concepts like API/MCP, data structure, permissions, and automation.
  • Excellent discovery skills—you can uncover customer workflows, technical constraints, decision criteria, and success metrics before jumping to a solution.
  • Proficiency in designing and delivering product demonstrations, workshops, and whiteboard sessions for both technical and executive audiences.
  • Strong collaboration skills—you work seamlessly with AEs, CSMs, Product, Product Marketing, and other Solutions Engineers to drive customer outcomes.
  • Comfort operating in early-stage or incubation motions where messaging, product capabilities, and playbooks are evolving in real time.
  • Adaptability, intellectual curiosity, and a strong builder mentality.
  • Experience with engineering tools in categories such as Project & Issue Management, Agile Planning, AI Coding Agents, IDE, CI/CD (Preferred).
  • Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making.
Conditions
  • Office-centric hybrid schedule based in New York City.
  • Standard in-office days: Monday, Tuesday, and Thursday.
  • Option to work from home on Wednesdays.
  • Working from home on Fridays depends on the type of work and team.
Стек и навыки

С чем работаем