About the company
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Strategic Solution Architect, Presales based in United States.
Responsibilities
- Engage with strategic enterprise customers to understand their software delivery challenges and guide them toward robust DevOps and DevSecOps solutions that support their technical and business objectives.
- Partner closely with Sales Account Executives to develop account strategies, define engagement activities, build executive relationships, and establish long-term trust with assigned customers.
- Educate engineers, architects, technical leaders, and executives on platform capabilities, technical architecture, use cases, and value propositions across a broad software delivery and security ecosystem.
- Serve as a trusted technical advisor and primary point of contact for key decision-makers, including through customer visits, executive engagements, workshops, events, and industry conferences.
- Collaborate with Product and Engineering teams to provide direct customer feedback, identify emerging needs, and influence product features, priorities, and roadmap decisions based on field insights.
- Work with Customer Success and Marketing to expand customer engagement, increase adoption across organizations, and identify opportunities to broaden the use of platform capabilities.
- Maintain strong awareness of evolving technologies and best practices across DevOps, DevSecOps, MLOps, IoT, cloud infrastructure, application security, and modern software delivery.
- Demonstrate solutions and communicate complex technical concepts in a compelling, outcome-oriented manner to audiences ranging from hands-on engineers to senior executives.
Requirements
- 10+ years of experience in enterprise presales or solutions engineering, ideally supporting Fortune 500 or Fortune 100 organizations and complex, multi-million-dollar technology engagements.
- Extensive customer-facing experience in enterprise software infrastructure presales, with a demonstrated ability to build credibility and influence across technical and executive audiences.
- Strong hands-on knowledge of Docker, Kubernetes, continuous integration, Git, artifact management platforms, and common build technologies such as Maven, Gradle, npm, and Docker-based workflows.
- Experience designing and explaining software delivery pipelines using technologies such as Docker, npm, Java, PyPI, and a range of DevOps tools and practices.
- Knowledge of application security and the ability to incorporate security considerations into software delivery, architecture, and DevSecOps discussions.
- Mandatory hands-on experience with Linux and cloud infrastructure, including AWS, Azure, or Google Cloud Platform.
- Experience working with software development and delivery at scale across both on-premises and cloud environments.
- Understanding of software architecture, product development, and IT infrastructure, with the ability to connect technical decisions to broader business outcomes.
- Exceptional interpersonal and communication skills, including a strong presentation and demonstration style, customer-first mindset, collaborative approach, and willingness to take initiative.
- Strong ability to communicate technical risks, trade-offs, recommendations, and complex concepts clearly to both technical and non-technical stakeholders.
- Self-motivated, highly organized, adaptable, and comfortable learning continuously in a rapidly evolving technology environment.
- Willingness and ability to travel at least 50% throughout the United States to support customers, events, and strategic engagements.
- Bachelor’s degree or higher in Computer Science, Engineering, or a related field is preferred.
Conditions
- Base salary range of $195,000–$215,000 USD, with final compensation based on skills, qualifications, experience, and location.
- Eligibility for additional discretionary bonuses or commission payments.
- Equity compensation through restricted stock units (RSUs).
- Employee Stock Purchase Plan eligibility.
- Comprehensive benefits including medical, dental, and vision coverage.
- Retirement benefits and wellness programs.
- Remote work available for candidates located outside a reasonable commuting distance from designated offices in Seattle or Sunnyvale, with the role open to candidates within the West Coast.
- Opportunity to work with strategic Fortune 500 customers on complex DevOps, DevSecOps, MLOps, cloud, and software infrastructure initiatives.
- High-impact cross-functional environment with exposure to Sales, Product, Engineering, Customer Success, and Marketing.
- Opportunity to influence product strategy and roadmap through direct customer and market insights.