About the company
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Program Analyst based in the United States. Join a mission-driven team dedicated to improving emotional wellness and strengthening community-based support services through data-driven insights.
Responsibilities
- Develop and implement data analysis plans to measure program performance, service utilization, outcomes, and key performance indicators across Family and Youth Peer Support Services programs
- Prepare and present recurring and ad hoc reports, dashboards, and analytical summaries for program leadership, funders, contractors, subcontractors, and external partners
- Participate in regular meetings with the New York City Department of Health and Mental Hygiene (DOHMH) to communicate performance results and identify improvement opportunities
- Extract, clean, validate, reconcile, aggregate, and analyze complex datasets from multiple sources to maintain data integrity, accuracy, completeness, and consistency
- Monitor daily Maven case reporting for the Bronx program and follow up with staff to resolve discrepancies and missing information
- Standardize data collection methods, database management practices, quality assurance procedures, and reporting workflows across program sites
- Coordinate the preparation and delivery of monthly, quarterly, and annual reports
- Evaluate existing data collection and reporting systems, identify inefficiencies, and recommend evidence-based improvements
- Lead data-related initiatives from planning through implementation
- Provide technical support and training to program staff and fellow analysts
- Partner with program leadership, Quality Improvement teams, shared services departments, and external stakeholders
Requirements
- Bachelor's degree in Data Analytics, Statistics, Public Health, Information Systems, Social Sciences, or a related field
- At least four years of experience in data analysis, reporting, business intelligence, program evaluation, or a related analytical role
- Proficiency in Microsoft Excel and experience using analytical tools such as SQL, R, Python, SAS, SPSS, or comparable platforms
- Demonstrated ability to work with large, complex datasets, identify patterns and trends, and translate findings into actionable recommendations
- Experience working with sensitive information and supporting reporting, performance measurement, data validation, or program evaluation activities
- Strong attention to detail and a commitment to maintaining accurate, complete, and reliable data
- Ability to evaluate existing workflows, identify opportunities for improvement, and implement practical solutions
- Strong organizational skills and the ability to manage multiple priorities
- Excellent written and verbal communication skills
- Ability to work effectively with colleagues, program teams, external partners, and stakeholders
- Must reside in New York City and be available to work Monday through Friday, from 9:00 a.m. to 5:00 p.m. Eastern Time, with participation in quarterly in-person meetings
Conditions
- Annual Salary: $69,000–$91,000, depending on qualifications, experience, education, certifications, geographic considerations, and other relevant factors
- Remote working arrangements, with New York City residency required and quarterly in-person meetings
- Healthcare benefits