About the company
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole.
Responsibilities
- Own the information architecture, style, and editorial standards of the Claude Docs site as a single unified surface.
- Design, build, and run automated documentation systems: self-healing pipelines, AI-assisted review and maintenance, and quality guardrails.
- Establish the conventions and tooling product teams adopt to keep their own documentation accurate and consistent.
- Establish and maintain the style guide, a standard set of content types, and clear workflows for creating, reviewing, and publishing documentation.
- Curate contributions from across the company: edit for clarity and consistency, prune what's stale, and shape how new content fits the whole.
- Define and track measures of content quality and discoverability, and use reader feedback and analytics to drive improvements.
Requirements
- 5+ years at the intersection of documentation, user education, and software engineering.
- Knowledge of evaluation frameworks or observability for AI-powered systems.
- Experience guiding a documentation platform migration or redesign.
- Content analytics and experimentation experience.
- Modern software development practices: version control, CI/CD, testing.
- Excellent technical writing and editing.
- Experience establishing editorial standards and information architecture for a substantial technical documentation site.
- Strong candidates may also have: software engineering experience with Python and/or TypeScript/JavaScript, experience building automated documentation or content systems, experience building AI applications or AI-powered tooling with LLMs.
Conditions
- Annual salary range: $270,000 - $320,000 USD.
- Hybrid policy: expect all staff to be in one of our offices at least 25% of the time.
- Visa sponsorship available.