About the company
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Lead Digital Product Manager (Customer Identity & Access Management) based in the United States.
Responsibilities
- Define and own the multi-year product strategy for the assigned digital product family, ensuring alignment with enterprise priorities, security objectives, and customer experience goals
- Translate strategic objectives into actionable roadmaps, product priorities, and measurable KPIs covering adoption, quality, efficiency, automation, stability, and financial performance
- Lead, coach, and develop a high-performing team of Digital Product Managers
- Collaborate with Engineering, UX, Data, Operations, and Business Architecture teams to deliver integrated, end-to-end customer identity and access management experiences
- Coordinate dependencies across teams, platforms, and business functions
- Share accountability for product delivery, platform reliability, risk management, regulatory compliance, and operational performance
- Monitor product performance and use data-driven insights to guide prioritization
- Communicate product strategy, roadmap progress, risks, dependencies, and business outcomes clearly to senior leadership
- Promote outcome-based delivery practices and product-centric operating models
Requirements
- At least 5 years of experience leading digital product strategy across complex platforms, enterprise environments, or multi-product portfolios
- At least 2 years of direct experience managing, coaching, and developing Product Managers
- Demonstrated ability to define and execute product strategies, manage roadmaps, prioritize initiatives, and deliver measurable business and customer outcomes
- Proven experience defining, tracking, and interpreting KPIs
- Strong stakeholder management and influencing skills
- Experience working in regulated environments
- Strong leadership, communication, analytical thinking, and problem-solving skills
- Solid understanding of digital product management, platform strategy, product prioritization, and cross-functional delivery practices
- Preferred: Experience in Customer Identity and Access Management (CIAM) or broader IAM domain
- Preferred: Familiarity with the Ping Identity platform
- Preferred: Experience operating within large-scale enterprise technology environments
- Preferred: Knowledge of outcome-based delivery models and product-centric operating frameworks
- Preferred: Experience working with modern digital platforms, data-driven capabilities, and automation-enabled solutions
Conditions
- Competitive annual salary: $134,000–$209,750, depending on experience and qualifications
- Remote work flexibility: Fully remote position within the United States
- Technology equipment: Comprehensive home-office technology setup, including a laptop, monitors, headset, keyboard, and mouse
- Internet reimbursement: Monthly connectivity reimbursement for eligible remote employees
- Career development