Senior Manager, Talent & People Operations

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Manager, Talent & People Operations, Claude Corps based in the United States.

• Lead and develop a pod of early-talent recruiters and fractional HR coordination support, setting priorities, managing capacity, coaching performance, and scaling team capabilities as fellowship cohorts grow.
• Own the recruiting funnel from application review through offer, ensuring screening and selection processes consistently meet program standards while maintaining hiring volume, quality, and a strong candidate experience.
• Manage the full employer-of-record lifecycle, including offers, electronic signatures, background checks, I-9 and work authorization processes, payroll setup, benefits enrollment, onboarding, and ongoing employee support.
• Establish efficient workflows for managing a growing workforce across multiple states, ensuring HR processes are timely, consistent, scalable, and compliant.
• Identify repetitive recruiting and HR operations that can be automated or AI-assisted, including resume screening, scheduling, candidate communications, document generation, compliance tracking, and cohort reporting.
• Establish appropriate boundaries between AI-assisted workflows and human decision-making, ensuring judgment-sensitive matters remain appropriately handled by people.
• Partner with program management on employee relations and performance matters, owning documentation, process consistency, employment decisions, and appropriate escalation while incorporating on-the-ground program context.
• Build repeatable systems and operating processes for screening, hiring, onboarding, HR service levels, compliance, reporting, and handoffs with program partners.
• Continuously evaluate the fractional support model, determining how resources should be allocated and making recommendations as program volume and complexity increase.
• Develop the pod’s capabilities, ownership, and operating model so that the team can support substantial cohort growth without requiring proportional increases in headcount.
• Maintain high standards for quality, compliance, candidate experience, and employee experience while operating at significant scale.

• 5+ years of combined experience across recruiting and HR or people operations, including meaningful ownership of both areas rather than specialization in only one.
• Demonstrated people-management experience, including managing through contractors, shared services, fractional resources, or other nontraditional team structures.
• Experience leading high-volume or early-career talent hiring programs, with ownership of screening processes, recruiting workflows, hiring timelines, and team capacity.
• Strong HR operations experience covering areas such as payroll, benefits, onboarding, employment compliance, and employee lifecycle management.
• Experience with employer-of-record, PEO, or multi-state employment environments is strongly preferred.
• Demonstrated ability to use AI in practical business workflows, with examples of automating, redesigning, or improving work through AI tools.
• Comfort with ATS and HRIS configuration, workflow automation, prompting, and technology-enabled recruiting and people operations.
• Experience handling employee relations and performance matters with sound judgment, consistency, discretion, and composure.
• Ability to build structure and repeatable processes within programs that are still evolving, without waiting for established systems or instructions.
• Strong operational judgment, with the ability to balance high hiring volumes and efficiency against quality, compliance, and candidate experience.
• Excellent communication and collaboration skills, particularly when working across partner organizations with different processes, systems, and cultures.
• Highly proactive, hands-on, and comfortable operating in a fast-paced, 0-to-1 environment.
• Strong commitment to expanding access to opportunities in the AI economy and supporting employees through a thoughtful, high-quality employment experience.

• $110,000–$150,000 annual salary.
• 100% remote position with the flexibility to work from anywhere in the United States.
• Medical, dental, and vision insurance with 90% employer coverage for employees and dependents.
• Employer-funded healthcare reimbursement.
• Flexible Spending Accounts (FSAs).
• Employee Assistance Program.
• 401(k) plan.
• Employer-paid life and disability insurance.
• Identity theft protection.
• Generous paid time off and paid holidays.
• 10 weeks of fully paid parental leave.
• Annual year-end company closure from December 24 through January 2.
• $1,000 annual professional development stipend.
• Home office setup stipend.