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SeniorOfficeNew York, New York

Product Marketing Manager

J
Justworks
Уровень
Senior
Формат
Office
О роли

Описание вакансии

About the company
  • Justworks helps businesses get off the ground by enabling them to focus on running their business.
  • We solve HR issues, are data-driven, and never stop iterating.
  • Welcoming and casual environment, great benefits, wellness program offerings, company retreats.
Responsibilities
  • Own strategy and messaging across the full customer lifecycle — from acquisition to expansion — translating ICP definitions into entry points, progression paths, and conversion strategies.
  • Design and optimize acquisition and expansion journeys, reducing time-to-value and time-to-expansion across self-serve and sales-assisted motions.
  • Define lifecycle stages, key moments, and behavioral triggers; produce journey blueprints for the GTM system.
  • Partner with Pricing & Packaging to reinforce platform positioning and pricing communication at key conversion and upsell moments.
  • Partner with Product, Growth Marketing, Revenue, and other PMM teams to design and prioritize growth strategies across the funnel.
  • Build growth strategy and prioritization frameworks balancing entry path optimization, ICP-based segment targeting, and expansion opportunity sizing.
  • Serve as business owner for your funnel area: set goals, track performance, communicate results to leadership.
  • Define and prioritize hypotheses; partner with Growth, Product, and Data to design and execute tests.
  • Produce and maintain an experimentation roadmap.
  • Track funnel conversion rates, CAC efficiency, time-to-value, self-serve share, ARPC, NRR, add-on attach rate, and lifecycle progression rates.
  • Be the in-house expert on the SMB buyer through qualitative and quantitative research.
  • Partner with the Market Intelligence Lead on voice of customer, win/loss, and competitive research.
  • Align with Sales, Revenue Operations, Demand Generation, Product, and fellow PMMs to execute the growth system.
Requirements
  • Customer obsession combined with analytical rigor and a hacker's mentality for finding growth.
  • Experience with journey and lifecycle design across acquisition and expansion.
  • Experience with experimentation, hypothesis prioritization, and test-and-learn mentality.
  • Ability to influence without authority and build trust through clarity, rigor, and follow-through.
  • Experience with funnel metrics: conversion rates, CAC, ARPC, NRR.
Conditions
  • Location: New York, New York.
  • Office-based role.
Стек и навыки

С чем работаем