About the company
ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow—helping 85% of the Fortune 500® work smarter, faster, and better.
Responsibilities
- Lead large, cross-product initiatives and deliver world-class agentic and AI-native experiences that will influence the product strategy and transform how people work around the world.
- Drive exceptional and innovative end-to-end user experience, design frameworks, and frameworks across one or more domains or key strategic initiatives.
- Provide strategic direction, vision, and leadership for large collaborative efforts with multidisciplinary teams.
- Share knowledge and expertise with others across the company and externally to elevate colleagues, teams, and community of practice.
Requirements
- 10+ years of relevant design experience.
- An inspiring portfolio demonstrating exceptional and innovative product design solutions for end-to-end user journeys that satisfy user needs and business objectives.
- Experience in producing high-fidelity specifications for deliverables such as product design experiences, design languages, and frameworks across one or more domains.
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.