About the company
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day.
About the job
This position is needed to define and drive architectural vision, strategy, and alignment across multiple products and domains at company scale.
As a senior-most technical leader, you’ll set long-term technical vision, establish architectural guardrails, and ensure coherence across distributed systems and platforms. You will drive cross-organizational initiatives, solve complex and ambiguous technical challenges, and elevate the technical standard for Twilio company-wide.
Responsibilities
- Set and communicate long-term architectural vision, aligning teams and leadership across Twilio.
- Lead cross-product architecture reviews, standardize engineering practices, and drive foundational technical investments.
- Solve the most complex, ambiguous technical challenges at platform and company-wide scale.
- Mentor and guide principal and staff engineers, fostering a culture of engineering excellence and continuous improvement.
- Partner closely with product, engineering, and executive leaders to shape strategic direction and technical investments.
Requirements
Required:
- 15+ years of experience designing and scaling distributed systems and platforms.
- Demonstrated ability to set technical vision and strategy at an enterprise or company-wide level.
- Expertise in system design, reliability, scalability, security, and cost optimization for large-scale architectures.
- Experience leading cross-functional initiatives and resolving highly complex, ambiguous technical problems.
- Proven record of mentoring senior engineering talent and elevating organizational standards.
- Exceptional written and verbal communication, influence, and leadership skills.
- Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent practical experience).
Desired:
- Experience in cloud-native, multi-region systems and architecture patterns.
- History of driving adoption of engineering standards across multiple business units or product lines.
- Experience with observability, platform capabilities, and data architecture at scale.
- Open-source project leadership or significant external technical impact.
- Prior experience in high-growth SaaS, communications, or platform companies.
Conditions
- This role will be remote, and based in India (Karnataka, Telangana, Maharashtra, Delhi, Tamilnadu).
- You may be required to travel occasionally to participate in project or team in-person meetings.
- Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.