About the company
At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff — payroll, health insurance, 401(k)s, and HR — so owners can focus on their craft and their customers. With teams in Denver, San Francisco, and New York, we support more than 500,000 small businesses nationwide and are building a workplace that reflects the people we serve.
All full-time employees receive competitive base pay, benefits, and equity (RSUs) — because everyone who helps build Gusto should share in its success. Offer amounts are determined by role, level, and location.
AI is a fundamental part of how work gets done at Gusto. We expect all team members to actively engage with AI tools relevant to their role and grow their fluency as the technology evolves. AI experience requirements vary by role and will be assessed during the interview process.
Responsibilities
- Design, build, and test core Business Insurance products that are reliable and scalable.
- Design and implement innovative AI-powered Business Insurance experiences.
- Iterate quickly based on feedback and metrics once features are live.
- Partner with product, design and XF partners to refine ideas, shape scope, and iterate quickly on end-to-end experiences.
- Mentor and develop engineers on your team. Track record of elevating team capabilities through pairing, code review, and knowledge sharing.
Requirements
- 8+ years of software development experience, 2+ years of doing customer facing products at scale.
- AI-native mindset with AI tools naturally embedded in your daily workflow.
- Impact-driven with proven end-to-end multi-quarter projects delivery experience, from initial scoping and planning through execution, stakeholder management, and successful launch.
- Genuine excitement about joining a fast-growing and high velocity team.
- Natural aptitude for bringing clarity and simplicity to complex, ambiguous problems.
- Strong documentation and communication skills, with the ability to clearly articulate technical tradeoffs and align solutions with business needs across both technical and non-technical audiences.
- Strong Platform and Application Engineering experience (e.g., services, APIs, data flows, observability).
- Strong hands-on experience building, deploying and evaluating AI solutions in production environments is a plus.
- Experience with Ruby on Rails and Python is a plus.
Conditions
- Please note that a two day travel to a Gusto office for onboarding is required for this position.
- Our cash compensation amount for this role is targeted at $163,000–$204,000 in Denver & most remote locations, and $197,000–$247,000 for San Francisco & New York. Stock equity is additional.
- Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role).