About the company
Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform.
Responsibilities
- Take full ownership of the success of new customer deployments, serving as the central point of contact throughout the deployment service period
- Define and track success criteria, metrics, milestones, and timelines to ensure every project stays on schedule and delivers maximum value
- Cultivate deep relationships with key customer stakeholders to ensure organizational alignment and timely completion of all deliverables
- Navigate and resolve complex account escalations by mobilizing internal resources and technical experts to achieve swift resolution
- Maintain rigorous documentation and project tracking while educating customers on onboarding tools and post-sales support processes
Requirements
- Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving
- Bachelor’s degree in Engineering, Business, or a related field
- 5+ years of professional project management experience
- Technical literacy in security fundamentals including firewalls, proxies, and web security gateways
- Exceptional communication and organizational skills with a proven ability to lead and facilitate large-scale customer presentations
Conditions
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks, and more!