About the company
Navan is a rapidly growing SaaS company that provides a Travel & Expense management platform.
Responsibilities
- Manage all post-sales activity for Commercial customers through strong relationship-building, product knowledge, planning, and execution
- Develop trusted advisor relationships with clients (from program administrators up to C-suite) to ensure program goals are aligned, and that clients are unlocking maximum value from partnering with Navan to manage their T&E programs
- Drive usage of the Navan platform by ensuring your clients manage 100% of their Travel & Expense programs through Navan
- Meet or exceed revenue goals
- Identify and execute against opportunities for account expansion - including new departments, teams, geographies, products and use cases
- Broaden our relationships within accounts - ensuring we have multiple champions across multiple teams and levels of client organizations
- Collaborate cross functionally with team members to uncover and deliver against client needs
- Deeply understand Navan’s product offerings and competitive positioning
- Travel to customer sites as appropriate
- Successfully onboard new clients and ensure they unlock maximum value from working with Navan throughout their lifecycle as a client
- Own client renewals, and upsells/cross-sells of adjacent products
Requirements
- 2+ years of experience in Account Management, Sales, or related customer-facing position within a rapidly growing SaaS company
- Bachelor’s degree preferred or similar work experience
- Demonstrable track record of high performance and success
- Strong communication and presentation skills
- Ability to think strategically, problem solve, and effectively prioritize work and initiatives in a fast-paced, rapidly changing environment
- Data driven mindset with attention to detail
- High energy, go-getter with fresh ideas who takes the initiative to get things done
- Highly intelligent, passionate, driven, coachable individuals who are excited to delight clients, drive revenue, build a generational company, and accelerate their careers