About the company
ServiceNow is the AI control tower for business reinvention. The ServiceNow AI platform brings together any AI, any data, and any workflow, helping 85% of the Fortune 500 work smarter, faster, and better.
Responsibilities
- Own the complete deal lifecycle as the business strategist and executive deal leader, from initial customer vision through value driving deal shaping, commercial architecture, and handoff into post-sale
- Partner with the Transformational Platform Consultant to connect customer business imperatives to the ServiceNow platform as a unified operational backbone
- Develop a North Star vision showing how NOW enables measurable outcomes: faster decision cycles, reduced operational friction, AI-accelerated operations, enterprise-wide visibility
- Act as the single point of accountability for deal momentum; mobilize Partners, Value teams, GTM, Enterprise Architecture, Hyperscalers, Finance, Legal, Revenue into one unified pursuit
- Invent new commercial structures (outcome agreements, platform commitments, co-investment models, pricing ramps) that align customer risk with platform value realization
- Craft C-suite narratives that connect business imperatives to platform capabilities to measurable operational outcomes
Conditions
- Full-time, Regular employee type
- Region: AMS - North America and Canada
- Work Persona: Flexible or Remote