About the company
inDrive is a global tech company on a mission to challenge injustice through fair choices. We started in 2012 in the coldest city on Earth, when a group of friends created a way for people to agree on fair ride prices. That idea grew into one of the world’s top ride-hailing apps, now with 400M installs across 48 countries.
Today, we offer more than rides: from freight and delivery to intercity travel and financial services, all designed to put people first. We are committed to having a positive impact on people’s lives both through our core business, which supports local communities via a fair pricing model; and through the work of our impact programs.
Responsibilities
- Own the fiscalization and tax domain within the Money Calculation platform: e-invoicing, fiscal receipts, VAT and withholding rules, and gig-worker social contributions across the countries where the company operates.
- Deliver new country tax and fiscalization requirements end-to-end — from regulatory requirement to live implementation — sequencing work against statutory deadlines. Manage receipt issuance: ensure receipts and fiscal documents are generated, delivered, and accepted by tax authorities correctly, and drive down failure and rejection rates.
- Own the commission calculation service from the product side, including its technical health: correct debiting from the driver's pre-funded balance, consistency between calculated and collected commission, and reliable behavior at scale.
- Translate regulatory and finance requirements into precise product requirements and acceptance criteria. Collect and prioritize requirements from internal stakeholders (Finance, Legal, Fintech squads, regional business units), balancing regulatory obligation against technical capacity.
- Maintain the team's roadmap and backlog, keeping delivery dates aligned with legal deadlines and communicating risk early when they are at risk. Lead the development team's day-to-day delivery without formal authority: run planning and prioritization, keep work unblocked, and hold quality on implementation.
- Coordinate integration of the calculation and fiscalization layer with adjacent systems — payments and processing, driver balance, reporting, and financial accounting. Monitor the service in production, investigate calculation and receipt incidents, and drive them to resolution with engineering.
- Analyze existing processes and propose improvements that reduce manual corrections, recalculations, and finance-side reconciliation effort.
Goals and Metrics
- Regulatory Delivery: Deliver country tax and fiscalization requirements before statutory deadlines (metric: % of regulatory launches delivered on or before the legal deadline; compliance incidents = 0).
- Receipt Reliability: Ensure fiscal documents are issued and accepted correctly (metric: receipt issuance success rate; rejection rate by tax authority).
- Calculation Accuracy: Ensure commissions are computed and charged correctly.
- Stability: Maintain high availability and performance of the calculation service under peak order volume (metric: uptime > 99.9%; incident count and time to resolution).
- Time to Market: Reduce the time needed to configure a new country tax rule or fiscalization regime (metric: time to implement a new calculation or tax rule).
- Operational Efficiency: Reduce finance-side effort spent on reconciliation and recalculation (metric: manual finance interventions per period).
- User Satisfaction: Improve the NPS of internal platform users (Finance, Legal, Fintech squads, verticals).
Requirements
- Experience in product management, preferably in fintech or a related domain
- Understanding of fiscalization, tax, and compliance requirements is a plus
- Strong analytical and problem-solving skills
- Ability to work with cross-functional teams and influence without authority
- Excellent communication and stakeholder management skills
Conditions
- Full Time
- Hybrid workplace type
- Location: Almaty, Kazakhstan