Director of Design

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Director of Design based in United States.

This is a senior design leadership opportunity focused on shaping the vision and experience strategy for a complex, AI-centric product area.

• Set the vision and design strategy for the product area, translating broader business objectives into clear design priorities, outcomes, and execution plans.
• Lead, mentor, hire, and develop a high-performing team of product designers while fostering a culture centered on craft, experimentation, accountability, and customer obsession.
• Partner closely with Product, Engineering, Research, Content Design, Design Systems, and Go-to-Market teams to shape product strategy and deliver cohesive customer experiences.
• Translate complex, data-rich risk management workflows into intuitive and scalable experiences for security, compliance, IT, legal, finance, and business users.
• Design connected workflows spanning risks, assets, vendors, controls, tasks, frameworks, owners, approvals, and organizational structures.
• Guide the creation of enterprise-grade risk registers, dashboards, reporting tools, and workflows that provide customers with actionable visibility into their risk posture.
• Lead customer discovery and research with users and customers to identify meaningful problems, validate concepts, and continuously improve experiences.
• Establish a high bar for interaction design, visual design, information architecture, accessibility, content, and overall product quality.
• Influence product roadmaps and investment decisions through strong design perspectives, customer insights, prototypes, and compelling storytelling.
• Develop frameworks, processes, and operating practices that help design teams make effective decisions, move quickly, and maintain consistency across complex experiences.
• Partner with Design Systems teams to create and evolve reusable patterns that enable scalable and coherent product experiences.
• Bring structure and clarity to ambiguous problems and align cross-functional teams around a shared customer-experience vision.
• Define and measure design impact through customer outcomes, adoption, usability, efficiency, and business results.
• Shape AI-powered experiences that make risk management more proactive and accessible while applying sound judgment around transparency, trust, privacy, and responsible AI use.
• Represent Design in leadership meetings, planning processes, product reviews, and other strategic forums.
• Contribute to the broader design organization through mentorship, knowledge sharing, best-practice development, and leadership of design initiatives.

• 10+ years of experience designing digital products, including substantial product design leadership experience in complex B2B SaaS or enterprise software environments.
• 4+ years of experience managing and developing product designers, including hiring, coaching, performance management, and career development.
• Proven ability to establish design direction for a product area and translate company strategy into clear team priorities and measurable outcomes.
• Strong track record designing intuitive workflows for complex, data-rich, highly configurable, or interconnected products.
• Excellent product and systems-thinking capabilities, with the ability to understand relationships between users, objects, workflows, and business processes.
• Demonstrated experience partnering with Product and Engineering leadership to shape strategy, prioritize investments, and deliver high-quality products.
• Deep knowledge of customer-centered design practices, including qualitative research, journey mapping, prototyping, usability testing, and iterative development.
• Strong interaction design, information architecture, visual design, and storytelling skills, supported by a portfolio demonstrating high-quality product work.
• Experience with risk management, cybersecurity, compliance, GRC, IT, infrastructure, financial services, or another complex or regulated domain is a plus.
• Familiarity with design systems and experience developing scalable patterns that promote consistency across growing products.
• Excellent written and verbal communication skills, with the ability to influence executives, cross-functional partners, and customers.
• Comfortable operating in ambiguity, making sound decisions with incomplete information, and balancing strategic thinking with a bias toward action.
• Collaborative leadership style with a demonstrated ability to build trust, encourage diverse perspectives, and align teams around a shared vision.
• Bachelor's degree in Design, Human-Computer Interaction, Psychology, Computer Science, or a related field.
• Authorized to work in the U.S. without requiring current or future employer sponsorship.
• Strong commitment to protecting company and customer data through responsible team practices and product delivery.
• Curiosity about AI and willingness to use AI tools to amplify capabilities, improve workflows, and deliver better outcomes.