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Instructional Designer
О роли
Описание вакансии
About the company
- Sutherland is a global leader in digital transformation and business process solutions.
- We create learning experiences that transform careers, empower teams, and drive business success.
- We're building our talent pipeline for an Instructional Designer who thrives on creativity, collaboration, and innovation.
Responsibilities
- Partner with business leaders, trainers, and subject matter experts to identify learning needs and performance gaps.
- Design engaging instructor-led, virtual, eLearning, and blended learning solutions using proven instructional design frameworks such as ADDIE and SAM.
- Develop compelling learning journeys, curriculum maps, storyboards, assessments, job aids, and learner resources.
- Create interactive eLearning modules using tools such as Articulate Storyline, Adobe Captivate, and other digital learning platforms.
- Transform complex information into clear, engaging, and results-driven learning experiences.
- Design learning content that supports operational excellence, leadership development, compliance, and customer experience initiatives.
- Measure learning effectiveness through assessments, feedback, performance metrics, and business impact analysis.
- Continuously improve content based on learner insights, emerging trends, and stakeholder feedback.
- Support Learning Management System (LMS) integration, content deployment, and maintenance.
- Ensure all learning materials align with branding, adult learning principles, and accessibility standards.
- Manage multiple projects simultaneously while delivering high-quality outputs within timeline expectations.
Requirements
- Experience in Instructional Design, Learning & Development, Curriculum Development, Training Design, or related fields.
- Strong understanding of adult learning principles and modern instructional design methodologies.
- Hands-on experience with eLearning authoring tools such as Articulate Storyline, Adobe Captivate, or similar platforms.
- Experience creating digital learning assets, assessments, simulations, and multimedia-based content.
- Familiarity with Learning Management Systems (LMS), SCORM standards, and learning technologies.
- Exceptional communication, stakeholder management, and project management skills.
- Strong analytical skills with the ability to leverage data to improve learning outcomes.
- Ability to thrive in a fast-paced, collaborative, and results-oriented environment.
Preferred Qualifications
- Experience in instructional design within BPO, customer experience, shared services, technology, or corporate environments.
- Knowledge of graphic design, video editing, animation, or multimedia production tools.
- Experience leveraging learning analytics, learner engagement data, and performance dashboards.
- Familiarity with accessibility standards and inclusive learning design practices.
- Exposure to AI-enabled learning tools and emerging digital learning technologies.
Conditions
Стек и навыки
С чем работаем