About the company
At project44, we believe in better. We challenge the status quo because we know a better supply chain isn’t just possible—it’s essential. Better for our customers. Better for their business. Better for the world. With our Decision Intelligence Platform, Movement, we’re redefining how global supply chains operate. By transforming fragmented logistics data into real-time, AI-powered insights, we empower companies to connect instantly, see clearly, act decisively, and automate intelligently. Our Supply Chain AI enhances visibility, drives smarter execution, and unlocks next-gen applications that keep businesses moving forward. Headquartered in Chicago, IL with a 2nd HQ in Bengaluru, India we are powered by a diverse global team that is tackling the toughest logistics challenges with innovation, urgency, and purpose.
Responsibilities
- Own the Workato platform: build, monitor, and maintain the recipes, connections, and AI agents that automate cross-system business processes; triage and fix failed or runaway jobs.
- Co-own the HR-to-IT identity lifecycle, driving the UKG Pro ↔ Azure AD sync that powers joiner/leaver/employee-change automation, including edge cases and downstream SSO coordination.
- Maintain finance systems automation, including NetSuite ↔ Salesforce integrations.
- Own people-data and compliance pipelines, including the Culture Amp SFTP integration and the hybrid-work compliance pipeline feeding manager dashboards and Power BI.
- Serve as the go-to engineer for Retool app incidents that block Customer Success or Finance workflows.
- Design, build, and operate project44's internal Project Registry — the system of record for every internal app, integration, dashboard, and AI component, along with its governance workflows.
- Design, build, and operate project44's AI/Claude spend governance platform — a business-critical system for monitoring and controlling company-wide Anthropic Claude spend, including data pipelines, dashboards, Slack bot workflows, and the policy engine behind it.
- Harden both systems for production use: rate limiting, kill switches, phased rollouts, and data-quality safeguards.
- Author architecture documentation and decision records to support review and long-term ownership.
- Triage and resolve helpdesk, escalation, and offboarding tickets across SaaS and hardware requests.
- Build automation and scripts (PowerShell/Python) to collect endpoint compliance evidence for SOC 2 and third-party audits.
- Handle joiner/mover/leaver operations, including account terminations and identity-sync troubleshooting.
- Support major platform migrations (e.g., Slack Enterprise Grid).
- Run security review and provisioning for new MCP servers and SaaS/AI tool requests in partnership with Security/InfoSec.
- Administer SSO/security configuration for vendor tools and troubleshoot integration issues.
- Periodically audit service accounts and credential usage for security reviews.
Requirements
- Experience with Workato (or a similar iPaaS): recipe design, webhooks, debugging.
- SQL and Snowflake experience (schemas, views, service accounts, performance/data-quality troubleshooting).
- Familiarity with Salesforce and NetSuite data models and integration patterns.
- Experience with UKG Pro and Azure AD/Entra ID identity flows.
- Depth in Microsoft Entra ID: dynamic groups, Conditional Access, enterprise applications, SCIM/SAML provisioning.
- Azure hosting experience: Automation runbooks, Functions, Logic Apps, Key Vault, managed identities.
- Microsoft Intune / endpoint management and device compliance experience.
- Experience with Retool for building and maintaining internal apps.