About the company
At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work.
Responsibilities
- Deploy complex ArcGIS solutions in multifaceted environments, including multiple data centers, geographically distributed deployments, disaster recovery architectures, advanced cloud-native capabilities, deployment automation, and specialized or emerging configuration patterns.
- Configure and optimize ArcGIS Enterprise environments to meet Professional Services customers' service level agreements (SLAs) and operational requirements.
- Exercise excellent judgment to advise customers on innovative, effective, and creative solutions that leverage Esri technology and content to support better decision-making.
- Recommend appropriate strategies, architectures, and solutions, and collaborate with customers to develop ArcGIS implementation, upgrade, and migration plans.
- Apply critical thinking to assess business and technical requirements, design resilient architectures, and mitigate operational risks.
- Collaborate with Professional Services staff to resolve complex deployment issues and technical challenges.
- Participate in Esri and Professional Services technical communities by contributing to product discussions, sharing expertise, and recommending implementation best practices.
- Partner closely with Professional Services customers and business partners to identify, design, validate, and optimize key GIS workflows on the ArcGIS Enterprise platform.
Requirements
- 5+ years of experience implementing, administering, and supporting enterprise GIS solutions.
- Experience deploying and supporting advanced enterprise GIS solutions using Esri software products.
- Experience with Windows and/or Linux system administration in enterprise environments.
- Experience designing, implementing, and administering relational database management systems, including SQL Server, Oracle, and/or PostgreSQL.
- Experience with Enterprise Geodatabases is highly desirable.
- Familiarity with networking concepts and technologies, including domains, Active Directory, DNS, HTTPS, firewalls, proxies, load balancing, and network security.
- Strong analytical and troubleshooting skills, with the ability to identify and resolve complex technical issues.
- Excellent verbal and written communication skills, with the ability to clearly explain technical concepts to customers, executives, technical teams, and non-technical audiences.
- Ability to assess business and technical requirements and translate them into scalable, reliable GIS solutions.
- Bachelor's degree in Computer Science, Geographic Information Systems (GIS), Mathematics, Engineering, or a related STEM field.
Conditions
- Esri’s competitive total rewards strategy includes industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families), 401(k) and profit-sharing programs, minimum accrual of 80 hours of vacation leave, twelve paid holidays throughout the calendar year, and opportunities for personal and professional growth.
- A reasonable estimate of the base salary range is $120,640 - $197,600 USD.