RevOps Analyst

Our partner is looking for a RevOps Analyst based in United States. This role owns revenue performance across an established customer base, balancing expansion opportunities with retention and renewal priorities.

• Own annual revenue planning and monthly forecasting for enterprise customers, incorporating growth opportunities, renewal expectations, and emerging risks.
• Build scenario models covering upsell and cross-sell potential, pricing elasticity, churn risk, customer lifetime value, and margin performance.
• Analyze customer profitability and margins across segments and service tiers to support informed commercial decisions.
• Design and maintain lead-to-cash workflows for renewals and expansions within HubSpot, ensuring consistent processes and clear ownership.
• Manage forecast governance, including opportunity stage progression, commit versus best-case classifications, and pipeline accuracy.
• Partner with Deal Desk on non-standard renewal pricing, contract terms, and other complex commercial scenarios.
• Document revenue workflows and coordinate effective handoffs across Sales, Account Management, and Customer Success.
• Develop and maintain executive Power BI dashboards covering pipeline coverage, velocity, win rates, NRR, GRR, churn, productivity, attainment, and time-to-close.
• Establish KPI definitions, data dictionaries, reporting standards, and recurring performance-review cadences.
• Serve as the HubSpot RevOps subject matter expert, supporting reporting, workflow automation, deal pipeline management, and system improvements.
• Implement AI-enabled workflow orchestration within HubSpot to improve productivity and revenue execution.
• Use Power BI, DAX, and integrated datasets to develop predictive insights around churn probability, customer lifetime value, and revenue performance.
• Identify emerging risks and opportunities before they materially affect revenue outcomes, translating findings into practical recommendations for stakeholders.

• 5+ years of experience in Revenue Operations, Sales Operations, or a related commercial analytics function, preferably within a B2B or SaaS environment.
• Advanced HubSpot expertise, including custom reporting, workflow automation, deal pipeline management, and property creation.
• Strong Power BI experience, including DAX, data modeling, paginated reports, embedded dashboards, and business intelligence.
• Advanced Excel skills with the ability to perform ad-hoc modeling, forecasting, scenario analysis, and financial analysis.
• Demonstrated experience with revenue forecasting, customer retention metrics, renewals, churn analysis, and commercial performance measurement.
• Strong understanding of metrics such as Net Revenue Retention (NRR), Gross Revenue Retention (GRR), pipeline coverage, win rates, and customer lifetime value.
• Ability to transform complex datasets into concise, actionable business stories for executives and other stakeholders.
• Strong analytical and problem-solving skills, with the ability to proactively identify risks, trends, and opportunities.
• Excellent communication and executive presentation skills, with the ability to influence decisions through data-driven recommendations.
• Strong cross-functional collaboration skills and the ability to act as a bridge between Account Management, Customer Success, Sales, and executive leadership.
• Comfortable working independently in a distributed environment while contributing effectively to a collaborative team.
• Current and continuing authorization to work in the United States without restrictions or expiration.

• Supportive and collaborative work environment that encourages initiative, creativity, and professional growth.
• Opportunity to influence revenue strategy, customer retention, and operational performance across an established customer base.
• Exposure to senior leadership and cross-functional teams, with the opportunity to shape executive-level decision-making.
• Meaningful opportunities to work with modern revenue technology, business intelligence, automation, AI-enabled workflows, and predictive analytics.
• Distributed workplace designed to support flexibility and work-life balance.
• Professional development and opportunities for technical and career advancement.
• Growth-oriented environment where employees are encouraged to take ownership and make a measurable impact.