About the company
Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft.
Responsibilities
- Autonomously lead the onboarding process for Adyen's most strategic and complex enterprise merchants
- Conduct multi-jurisdictional due diligence, dissecting opaque corporate structures, and mitigating risks associated with PEPs, sanctions, adverse media, and high-risk industries
- Translate complex second-line compliance policies into actionable first-line operational procedures
- Maintain a 100% quality assurance score on personal case execution while serving as a key escalation point
- Analyze case review trends to identify systemic gaps, update Standard Operating Procedures
- Proactively identify operational bottlenecks and collaborate cross-functionally with Product, Engineering, Compliance, and Operations
- Partner with Commercial, Sales, and Account Management teams during high-stakes negotiations
- Mentor a cohort of CDD analysts and lead training sessions
Requirements
- 6+ years experience in CDD, KYC/EDD operations or Second Line Risk or Compliance role within a FinTech, Payment Service provider, or Financial Institution
- Prior experience as a Quality Checker or QA auditor in 1st/2nd Line functions is highly preferred
- Proven mastery in evaluating complex risk scenarios
- Experience with layered corporate structures, offshore/nominee entities, UBO transparency, high-risk business models, scheme rules, and multi-jurisdictional AML/CFT standards (e.g. DNB, FCA, FinCEN, MAS, RBI, AUSTRAC)
- Proven track record of navigating complex commercial dynamics and high-pressure go-live targets
- Experienced in direct customer interactions and merchant-facing roles
- Analytical mindset proficient in leveraging data and analytics
- High autonomy, resilience, and clear written and verbal communication skills
Conditions