About the company
Glovo is part of the Delivery Hero Group, the world's pioneering local delivery platform. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
Responsibilities
- Build and maintain relationships with Top Glovo's Partners in the country - establish excellent relationships through consistent and proactive communication, identifying their needs and building engagement (meetings and business reviews)
- Draw and execute plans, making your partners grow through promos negotiations, marketing activations and menu performance (e.g., selling items, Average Order Value, Conversion Rate, etc.)
- Be responsible for our partners business performance, analyze their main KPIs and ensure growth
- Prepare reports and dashboards to present to partners / use as source of operational improvements
- Get feedback from our partners and translate it into product, marketing and operations improvement
- Onboard new partners on our platform by providing them all the necessary tools and information
- Meet monthly and quarterly objectives defined by the company
- Actively collaborate with your colleagues and learn from each other
- Report to the Head of Q-commerce
Requirements
- Minimum 4 years of total experience in Account Management or Business Consultancy
- Knowledge of the Retail & Grocery industry is a significant plus
- Proactive, organized, and obsessed with detail and accuracy
- Sets ambitious goals and achieves business results, acts quickly, decisively and effectively
- Problem solving with strong commercial and analytical skills
- Stakeholder and relationship management
- Excellent communication and negotiation skills
- Autonomous and self motivated who is able to work in a highly demanding environment
- Data-driven mentality and a result oriented mindset
- Strategic vision
- Computer literate; good knowledge of Google Docs, MS Office and Salesforce
- Full proficiency in Serbian and fluent in English is a must
Conditions
- Top-notch private health insurance