Director of Technology

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Sr. Director, Technology & Systems based in the United States.

• Own the multi-year technology strategy and roadmap, translating organizational growth objectives into a scalable systems and infrastructure plan.
• Serve as the internal authority on technology investments, implementations, priorities, and trade-offs, providing clear recommendations to executive leadership.
• Evaluate the technology environment end-to-end and sequence investments to support sustainable growth rather than fragmented or reactive solutions.
• Manage the technology budget across vendors, licenses, staffing, infrastructure, and strategic projects with strong fiscal accountability.
• Establish organization-wide standards for technology evaluation, procurement, implementation, and governance.
• Report on technology performance, risks, priorities, and roadmap progress to senior leadership and the Board when appropriate.
• Advise Program and Development leaders on data governance, CRM strategy, cybersecurity, and technology solutions aligned with their operational needs.
• Establish consistent data standards and governance practices across Program, Development, Finance, and other core systems.
• Define cybersecurity policies and ensure internal teams and external vendors meet expectations for training, access management, security, and incident response.
• Manage relationships with retained IT providers, technology vendors, consultants, and other external partners, establishing KPIs and accountability for service quality, security, and value.
• Lead RFP, vendor selection, contract negotiation, and technology procurement processes.
• Oversee IT infrastructure and support, including cloud collaboration environments, hardware, access management, and business continuity.
• Continuously assess the appropriate balance between internal technology capabilities and external vendor support.
• Lead the responsible adoption of AI across the organization, identifying high-value use cases while establishing clear boundaries around appropriate usage.
• Develop AI training, change management, usage policies, and risk guardrails to support effective and responsible adoption.
• Lead organizational change initiatives for new systems and processes, ensuring solutions are embraced and effectively used across departments.
• Coach and develop direct reports while building broader internal technology capabilities and reducing reliance on individual knowledge.
• Translate complex technical decisions into practical business terms that non-technical leaders can understand, act on, and support.

• 8–10+ years of experience in technology or systems leadership, including 3–5+ years at a senior or director level owning technology strategy in a nonprofit, scaling organization, or comparable environment.
• Demonstrated project management experience leading complex, multi-stakeholder initiatives with competing priorities and timelines through successful completion.
• Strong vendor and contract management experience, including RFPs, technology procurement, consultant selection, and negotiations.
• Experience with CRM platforms such as Salesforce, Blackbaud, or equivalent systems, as well as cloud collaboration environments such as Microsoft 365.
• Hands-on experience evaluating and deploying AI tools in an organizational environment, including adoption, training, governance, and risk management.
• Proven ability to lead technology strategy across functions and translate technical decisions into actionable recommendations for non-technical leaders.
• Working knowledge of data governance, cybersecurity policies, standards, access management, and incident response practices.
• Strong cross-functional leadership skills, with the ability to manage upward, downward, and across complex organizations while coordinating internal employees and external partners.
• Intellectual curiosity and a commitment to staying current with emerging technology, AI capabilities, and modern systems practices.
• Strong executive presence and communication skills, including the ability to present recommendations and technology strategy to senior leadership and Board-level stakeholders.
• Highly organized, deadline-driven, and capable of managing multiple high-priority initiatives in a fast-paced environment.
• Sound judgment and discretion when handling sensitive organizational, constituent, and business data.
• Strong alignment with mission-driven work and enthusiasm for communicating organizational values, purpose, and priorities.
• Commitment to advancing equity, inclusion, trust, and belonging across technology strategy and organizational operations.
• Preferred experience with Claude or comparable AI.