About the company
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Client Growth Manager based in the United States.
Responsibilities
- Develop and execute account strategies with sales and client success stakeholders to drive long-term growth across named client accounts.
- Identify opportunities to increase adoption of software products and professional services while supporting client business outcomes.
- Proactively maintain engagement with assigned accounts and introduce relevant products, services, and expansion opportunities.
- Present product and service overviews, conduct live demonstrations, and clearly communicate the value of available solutions.
- Prepare proposals and contribute to responses for requests for proposals and other client sales processes.
- Collaborate with Professional Services to understand client requirements and develop appropriate statements of work.
- Partner with Legal and relevant internal stakeholders to facilitate contracting, amendments, and statements of work through completion.
- Maintain accurate Salesforce information and account activity to support KPI tracking, forecasting, and reporting.
- Build strong client knowledge and relationships while increasing awareness and appreciation of the organization's technology and services.
- Participate actively in the sales cycle, including negotiation, closing, and expansion activities.
- Own an assigned revenue quota and apply a structured, targeted account-selling methodology to maximize account potential.
Requirements
- Bachelor's degree required.
- 8+ years of professional sales experience, ideally with experience managing and expanding existing client accounts.
- Strong consultative and relationship-based selling skills, with the ability to identify customer needs and translate them into commercial opportunities.
- Positive, proactive, and solution-oriented mindset, with the creativity and determination to overcome challenges and maximize opportunities.
- Ability to work effectively both independently and collaboratively within a cross-functional team environment.
- Strong interest in learning the intellectual property industry; knowledge of patents, trademarks, copyrights, domains, or related IP processes is strongly preferred.
- Demonstrated ability or willingness to become highly knowledgeable about complex software products and confidently present and demonstrate technology to clients.
- Excellent organizational and time-management skills, with the ability to manage multiple stakeholders, accounts, and active opportunities simultaneously.
- Strong influencing, collaboration, negotiation, and interpersonal skills.
- Excellent written and verbal communication skills, with confidence communicating by phone, email, and in-person.
- Strong attention to detail and ability to maintain accurate account and opportunity information.
- Experience using Salesforce or another CRM platform is a plus.
Conditions
- Annual salary expected to range from $80,000 to $110,000, depending on relevant experience, skills, and qualifications.
- Hybrid or fully remote work model.
- Medical, dental, and vision insurance.
- Life insurance and pet insurance.
- 401(k) plan with company match.
- Three weeks of vacation.
- Eight company holidays plus two floating holidays.
- Casual and collaborative work environment.