About the company
At CERN, the European Organization for Nuclear Research, physicists and engineers are probing the fundamental structure of the universe. Using the world's largest and most complex scientific instruments, they study the basic constituents of matter.
Responsibilities
- Acting as deputy service manager for CERN's email services and sharing technical ownership of the reliability and evolution of the messaging ecosystem.
- Managing and improving the synchronisation of email identities and attributes across Active Directory, Entra ID and Exchange Online.
- Operating and evolving CERN's distribution groups archive service.
- Operating and evolving the 365 groups provisioning integration to the CERN Computing Resources Portal.
- Ensuring seamless synchronisation of group memberships and associated collaboration services across CERN's computing environment.
- Participating in strategic projects related to media platforms, video conferencing services and Indico.
- Contributing to the operation, troubleshooting and continuous improvement of CERN's communication and collaboration services.
- Working closely with infrastructure, security and IT service teams to deliver robust and scalable solutions.
- Automating processes and improving service observability, reliability and user experience.
Requirements
- Master's degree or equivalent relevant experience in the field of Computer Science or a related field.
- Experience in software/web application development, ideally with some of the following technologies: C#, .NET, Python, JavaScript, Flask, React.js, PostgreSQL.
- Familiarity with modern DevOps and infrastructure platforms such as Kubernetes/OpenShift, Puppet or OpenStack.
- Experience designing, deploying or operating reliable production services.
- Background in addressing scalability, security and reliability challenges in service configuration and delivery.
- An interest in large-scale collaboration and communication systems serving thousands of users.
- Familiarity with database and/or data analytics technologies, especially SQL and the ELK stack.
- Experience in one or more of the following areas would be advantageous: operation of large-scale email and groupware platforms; Microsoft 365, Exchange Online and identity management technologies.