About the company
At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.
Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.
Instacart is a Flex First team. There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events.
Responsibilities
- Design, build, and operate production AI-powered systems and agentic experiences (including Cart Assistant and voice AI) that directly impact how millions of customers shop.
- Build foundational systems for cutting-edge AI experiences, ranging from embedding infrastructure and voice AI pipelines, to client facing components and integrations, by prototyping bold ideas and productizing what works.
- Integrate foundation models via APIs and open-source frameworks; apply techniques like retrieval-augmented generation and vector search where appropriate.
- Own projects end-to-end: requirements, technical design, implementation, testing, deployment, observability, and iterative improvement focused on reliability, latency, and cost efficiency.
- Collaborate with cross-functional partners in product, design, data science, and infrastructure to ship AI features end-to-end.
- Drive engineering excellence, including thoughtful system design, rigorous code review, and technical leadership that includes defining and promoting best practices for AI/ML production engineering across the team.
Requirements
- Proven senior software engineer who has built, shipped, and operated production systems at scale. You make architectural calls, own what you build, and deliver through ambiguity.
- Hands-on experience with AI or ML in production. You've shipped LLM-powered features or integrated foundation model APIs into a live product, demonstrating the necessary expertise at the intersection of robust software engineering and deep production ML.
- Experience owning services end-to-end, including CI/CD, automated testing, observability (logging, metrics, tracing), and on-call participation.
- Strong communicator who partners well across disciplines - you want to get to the right answer, not just defend the first one.
- Golang, Python, or Typescript language experience.
- Excitement and ability to leverage cutting-edge development tools, including AI assistance (e.g., Copilot, Cursor, Claude), to maximize velocity.
Conditions
- Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location.