About the company
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy systems.
Responsibilities
- Lead, coach, and develop Early Talent Program Coordinators supporting internship, new graduate, and entry level hiring globally.
- Set clear expectations for performance, service quality, collaboration, and professional growth.
- Build an inclusive team culture grounded in accountability, continuous learning, and excellent stakeholder service.
- Manage capacity, workload allocation, regional coverage, and development plans in partnership with Recruiting leadership.
- Own the global operating model for Early Talent recruiting coordination, including intake, interview scheduling, candidate communication, and offer-stage support.
- Establish service standards, operating rhythms, escalation paths, and documentation that enable reliable delivery across regions.
- Forecast hiring demand and coordinate workload and resources to maintain service quality during peak periods.
- Identify operational risks and implement solutions that improve efficiency, consistency, and scalability.
- Partner with Recruiting leaders, recruiters, hiring managers, program management leaders, and cross-functional teams to translate hiring goals into effective operating plans.
- Build trusted relationships across regions and communicate priorities, progress, risks, and decisions clearly.
- Provide practical guidance on coordination workflows, interview logistics, candidate communication, and process adherence.
- Represent the coordinator team in global planning and process-design discussions.
- Champion a timely, clear, inclusive, and engaging experience for candidates, interviewers, hiring teams, recruiters, and Early Talent stakeholders.
- Identify friction across the Early Talent hiring journey and prioritize improvements using feedback, data, and qualitative insights.
- Partner with Recruiting Operations and other functional teams to improve handoffs and reduce avoidable delays.
- Lead global projects that strengthen recruiting operations, standardize effective practices, and increase the impact of the Early Talent function.
- Coordinate industry and Early Talent recruiting events under Opening Doors to Discovery and Early Talent, partnering with stakeholders to deliver high-quality experiences.
- Evaluate opportunities to use technology, automation, and reporting to improve coordinator effectiveness and service delivery.
- Define team metrics, monitor trends, and translate insights into focused action plans.
Requirements
- At least 1 year of experience leading, coaching, or managing people, with evidence of developing others and building team effectiveness.
- Experience in recruiting coordination, university or Early Talent recruiting, candidate experience, recruiting operations, program operations, or a closely related field.
- Strong operational judgment and experience improving processes, managing competing priorities, and building scalable ways of working.
- Exceptional organizational, communication, and stakeholder-management skills.
- Ability to work effectively across regions, cultures, and time zones in a fast-paced, high-growth environment.
- A proactive, resourceful approach and the ability to navigate ambiguity while maintaining a high standard of service and attention to detail.
- Demonstrated commitment to inclusive, equitable, and thoughtful candidate and employee experiences.
Conditions
- This role is ideal for an operationally minded leader who enjoys solving complex problems, improving processes, and creating simple, effective systems in a fast-paced, global environment.
- We are looking to speak to candidates who are based in New York City for our hybrid working model.