Account Manager

About the company

• Flexport is a platform for global trade, taking a technology-first approach to transform global logistics.
• The company is building its founding commercial team in Australia.

Responsibilities

• Take ownership of business growth within your portfolio through upselling and cross-selling Flexport's supply chain and tech products.
• Understand clients' business goals, the industry, and Flexport's services to proactively close and deliver new solutions.
• Serve as the client's trusted advisor, advocating for their needs internally.
• Run regular client touch points and business reviews to demonstrate value, uncover new opportunities, and drive retention.
• Work cross-functionally across Supply Chain Operations, Procurement, Implementation, and Trade & Financial Services teams.
• Proactively monitor client health to catch opportunities early.
• Champion product adoption by mastering the Flexport platform.

Requirements

• At least 5 years in sales, account management, or supply chain operations.
• Background in logistics, freight forwarding, or supply chain is highly preferred.
• Client-service mindset and courage to challenge the status quo.
• Excellent communication and negotiation skills, strong organisational discipline and problem-solving ability.
• Strategic vision combined with hands-on execution.
• Bonus: experience with retail, electronics, or tech verticals, global team collaboration, and AI adoption.

Conditions

• Competitive base salary and performance bonus, plus a guaranteed bonus.
• Superannuation, monthly health stipend, phone bill and travel reimbursement, and company stock.
• Access to global learning programs and career development pathways.