About the company
Duolingo is the world's leading mobile learning platform. Our mission is to develop the best education in the world and make it universally available. We run countless experiments (300+ at a time!) with our massive user base to make data-driven decisions.
Responsibilities
- Design and implement foundational enterprise services (e.g., identity and access management, SaaS integrations, MDM/endpoint, internal tooling) with reliability, security, and scalability in mind.
- Build and evolve infrastructure-as-code, CI/CD, and configuration-as-code patterns; contribute modules/templates and participate in reviews.
- Automate employee lifecycle workflows (onboarding, transfers, offboarding), RBAC/SCIM provisioning, and policy enforcement across core systems like Okta, Google Workspace, Slack, and Atlassian.
- Define and measure SLOs for internal services; create dashboards, alerts, and runbooks; participate in incident response and on-call.
- Partner with Security, Finance, Legal, and Procurement to implement SaaS governance, license optimization, and risk controls.
- Deliver cross-functional initiatives end-to-end: author clear specs, align stakeholders, de-risk launches, and land durable outcomes with strong documentation.
Requirements
- Proven impact shipping multi-stakeholder engineering projects that improve reliability, efficiency, or employee experience at scale.
- Hands-on experience with infrastructure-as-code and CI/CD (e.g., Terraform and modern pipelines).
- Strong background in identity and access management concepts and integrations (SSO/SAML/OIDC, SCIM provisioning, RBAC/ABAC).
- Proficiency building automations and internal tooling that integrate with APIs for systems like Okta, Google Workspace, Slack, and Atlassian.
- Operational excellence: you define SLOs, build dashboards/alerts/runbooks, and contribute to on-call/incident response.
- Clear, concise communication and documentation skills.
- The ability to work from or relocate to New York City or Pittsburgh.
Conditions
- Base salary is supplemented by equity compensation.
- Benefits include holistic well-being support.