About the company
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Director - Indirect Tax based in the United States.
Responsibilities
- Own the global indirect tax operating model, covering U.S. sales and use tax, Canada GST, VAT/GST coordination, e-invoicing, digital reporting, reconciliations, controls, and compliance governance.
- Lead U.S. sales tax compliance through an outsourced provider model, managing compliance calendars, data submissions, return reviews, reconciliations, exceptions, issue resolution, and vendor performance.
- Strengthen monthly sales and use tax reconciliation processes, exception reporting, business intelligence, issue tracking, and escalation procedures.
- Coordinate global VAT/GST compliance with local tax teams, external advisors, and compliance providers, establishing clear ownership, documentation, controls, and escalation paths.
- Serve as the Tax owner for global e-invoicing and digital reporting initiatives, partnering with Tax Technology, Finance, IT, local teams, and external advisors as new mandates emerge.
- Govern indirect tax technology platforms, including tax determination, exemption management, configuration, data flows, issue remediation, and e-invoicing capabilities.
- Own indirect tax requirements and operational impacts for ERP, billing, revenue, procurement, payment, and other system integrations and business initiatives.
- Identify and implement improvements across tax processes, reporting, reconciliations, documentation, controls, and automation in partnership with Finance and IT teams.
- Build scalable documentation, evidence trails, stakeholder routines, and control frameworks to support audits, internal reviews, compliance requirements, and leadership reporting.
- Manage external compliance providers and ensure service quality, accountability, deliverables, and performance meet established standards.
- Collaborate effectively across global teams and time zones, including stakeholders in EMEA and India.
- Provide hands-on leadership when required, balancing technical tax judgment, operational execution, technology governance, and strategic priorities.
Requirements
- Bachelor’s degree required, ideally in Accounting, Finance, Tax, or a related discipline.
- 10+ years of progressive indirect tax experience.
- Strong U.S. sales and use tax expertise, including multi-state compliance, reporting, taxability, reconciliations, and audit support.
- Demonstrated global VAT/GST experience and the ability to coordinate with regional tax teams, advisors, and compliance providers.
- Experience with e-invoicing, digital reporting, and evolving global indirect tax mandates.
- Hands-on experience with Avalara AvaTax or a comparable tax engine; experience with related modules is highly desirable.
- Experience managing outsourced tax compliance providers or similar operating models.
- Proven ability to manage compliance calendars, data submissions, return reviews, GL reconciliations, issue resolution, and vendor service quality.
- Strong understanding of ERP, billing, revenue, procurement, and tax-system data flows, including Workday or comparable ERP environments.
- Experience defining indirect tax requirements for system integrations and broader business initiatives.
- Strong process improvement, documentation, controls, analytics, and stakeholder-management capabilities.
- Ability to operate independently at Director level while remaining comfortable with hands-on execution and detailed problem-solving.
- Strong communication skills and the ability to translate complex tax requirements into practical processes for Finance, IT, business, and executive stakeholders.
- Experience working effectively across international teams and multiple time zones.
- A Master’s degree, CPA, JD, or LLM is preferred.
- Big Four experience is a plus.
- Experience within SaaS, software, cloud, or technology environments is preferred.
- Familiarity with Avalara ECM, ELR, e-invoicing, Workday connectors, ERP-to-tax-engine integrations, Power BI, Alteryx, data analytics, or automation tools is advantageous.
- A practical, accountable, and collaborative leadership style, with the ability to balance technical judgment, operational delivery, and long-term scalability.
Conditions
- Annual base salary of $137,126.93–$172,873.06 USD, with actual compensation varying based on location, skills, experience, certifications, and other relevant factors.
- Eligibility for an annual performance bonus or commission program, depending on the nature of the position.
- Remote-first work environment within the United States.
- Comprehensive medical, dental, and vision coverage.
- 401(k) retirement plan with employer matching.
- Flexible time off.
- Corporate fitness program.
- Voluntary benefits, including legal plans, accident and hospital indemnity coverage, pet insurance, and other options.
- Opportunities to work in a globally collaborative environment.