Infrastructure Engineer

Our partner is looking for a Senior Infrastructure Engineer based in Canada. This is a broad, hands-on infrastructure role supporting a critical technology environment within the automotive software industry.

• Design, implement, administer, and maintain IT infrastructure across networks, servers, storage, virtualization, cloud, and datacenter environments.
• Troubleshoot and resolve infrastructure, application, hardware, software, and connectivity issues efficiently while minimizing business disruption.
• Administer VMware vCenter, Windows Server, Linux environments, load balancing, firewalls, VPNs, DNS, and Layer 2/Layer 3 network configurations.
• Manage hosted datacenter environments in collaboration with external infrastructure providers, ensuring reliable operations and appropriate service levels.
• Perform system, database, and server patching, environment changes, backups, monitoring, alerting, and SSL certificate deployment across infrastructure and network environments.
• Support end users with company-issued PCs, laptops, software, phone systems, and related technology, while monitoring and managing ServiceNow and CRM support tickets.
• Manage onboarding and offboarding activities, including technology provisioning, asset procurement, tracking, and retrieval.
• Support financial database servers, client workstations, third-party plugins, SMTP and SMS gateways, and other business-critical applications.
• Collaborate with internal stakeholders to identify, prioritize, and deliver IT projects and infrastructure initiatives.
• Maintain accurate technical documentation, procedures, training materials, system information, and operational records.
• Ensure infrastructure and technology practices align with applicable standards, regulations, security requirements, and internal policies.
• Participate in scheduled and unscheduled after-hours or on-call support as required.
• Research emerging technologies and industry trends, identify opportunities for improvement, and contribute to the evolution of the technology environment.

• Bachelor’s degree in Computer Science, Information Technology, or a related field, or 5+ years of relevant IT engineering and systems administration experience.
• Experience designing, administering, and troubleshooting enterprise IT infrastructure, preferably within an automotive or software-focused environment.
• Strong hands-on knowledge of VMware vCenter, Windows Server, and various Linux distributions.
• Experience with firewalls, security rules and policies, VPNs, monitoring, DNS management, load balancing, and Layer 2/Layer 3 networking.
• Familiarity with Dell, Lenovo, and HP PCs, laptops, and server hardware.
• Experience troubleshooting at the application layer and supporting business-critical databases and third-party integrations.
• Knowledge of SSL certificate deployment across servers, network equipment, Linux-based load balancers, and other infrastructure.
• Familiarity with VoIP technologies and enterprise phone systems.
• Experience with datacenter and cloud administration, backups, monitoring, alerting, patching, and infrastructure changes.
• Strong analytical and problem-solving skills, with exceptional attention to detail and a practical approach to resolving technical issues.
• Excellent communication and collaboration skills, with the ability to work effectively with both technical specialists and business stakeholders.
• Ability to manage multiple priorities in a fast-paced environment while maintaining reliability, organization, and service quality.
• A curious, self-directed mindset and genuine interest in learning new technologies, understanding business needs, and taking ownership of a broad technology landscape.

• Compensation may vary based on skills, education, qualifications, experience, performance, organizational needs, and geographic location.
• Remote work opportunity in Canada.
• Opportunity to work across a broad range of infrastructure, systems, networking, cloud, datacenter, and end-user technologies.
• Collaborative environment with exposure to both technical and business teams.
• Opportunities to learn new technologies and develop expertise across a diverse IT landscape.
• Inclusive workplace committed to equal opportunity and a diverse workforce.
• Supportive environment focused on customer success, innovation, collaboration, simplicity, execution, and trust.
• Reasonable accommodations are available throughout the recruitment and selection process.