About the company
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Analista de Operações de Benefícios Pleno based in Brazil.
Responsibilities
- Manage employee registration, cancellation, and data changes across health, dental, and life insurance plans.
- Process benefit-related requests accurately and efficiently, particularly in a high-volume environment.
- Provide operational support and customer service to employees and HR teams.
- Handle questions and requests related to benefits administration and follow up on outstanding matters.
- Maintain accurate employee and benefits information throughout operational processes.
- Ensure requests are handled with agility, organization, and attention to detail.
- Collaborate with internal stakeholders to resolve operational issues and support an effective employee experience.
Requirements
- Bachelor’s degree or higher education qualification.
- Previous experience working with high-demand operational environments.
- Experience with both insurable and non-insurable employee benefits.
- Advanced Excel skills.
- Strong organizational skills and attention to detail.
- Agility and ability to manage multiple requests and priorities.
- Good interpersonal and communication skills.
- Ability to build positive relationships with employees, HR teams, and internal stakeholders.
- Customer-oriented approach and commitment to delivering accurate and responsive operational support.
Conditions
- Full-time employment.
- Hybrid work model in Hortolândia/Campinas.
- Flexible working hours.
- Compensation and benefits aligned with the market.
- Opportunities for professional development and career growth.
- Supportive leadership and an environment that encourages employees to be themselves.
- Inclusive and collaborative workplace culture.
- Broad career opportunities within a global organization.
- Benefits and rewards designed to support employee wellbeing.