KYC Operations Analyst

Wise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed.

• Successfully complete the KYC training curriculum and pass the required accreditation gates.
• Conduct Enhanced Due Diligence (EDD) reviews based on customer’s risk profile.
• Review customer transaction history and provide insights into customer behaviour patterns that may indicate risks.
• Review and assess high risk customer reports to provide analysis and approval as per the set policies and procedures.
• Exercise discretion in setting priorities, identifying customer records that require further review and taking action to obtain and follow-up on the information and/or documentation requested.
• Ensure that information and documentation provided by customers meet our risk appetite for onboarding and maintaining high risk customers.
• Conduct in depth analysis, using provided documentation or external sources (e.g. websites and company registries).
• Communicate with other internal teams when required to handle escalated or complicated cases.
• Provide guidance and responses to daily inquiries from peers, front-line and management regarding complex matters and case analysis.
• Maintain a high understanding of AML/CFT Regulations and how these impact the business.
• When warranted, be capable of drafting SAR narratives to report activity deemed unusual.
• Assist in identifying improvement opportunities and contribute to policy updates, training materials, and standard operating procedures.
• Have a deep understanding of different business models, customer types, country risks and regulatory requirements across multiple geographies.
• Effective communication with customers by the relevant communication channels that Wise operates with (e.g. phone, email, and chat).
• Perform your tasks and responsibilities within the expected key performance indicators set by the leadership team.

• Fluency in Hindi is required.
• This role is a great opportunity for fresh graduates who are interested in starting a career and deepening their knowledge in the KYC domain.

• Full-time position.
• Compensation: from INR 520,000 yearly.
• Location: Hyderabad, India.