About the company
Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability.
We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.
Responsibilities
- Design and implement features across the CCA service, user-mode UI, and supporting subsystems including the RPC server, session handler, data handler, and tunnel telemetry
- Diagnose and fix complex production issues such as service crashes, race conditions, lifetime bugs, and cross-process synchronization problems
- Improve reliability of long-running Windows service code including cleanup/shutdown paths and inter-process communication
- Work on VDI-specific flows including ZCC VDI SMB tunnel traffic accounting and session lifecycle management
- Review peers' code, raise the quality bar, and mentor other engineers on Windows systems programming
Requirements
- Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain
- 8+ years of production software engineering experience with strong C++ (C++14/17) expertise
- Solid grasp of Windows internals including services, user sessions, security tokens, IPC, and process/thread lifetime
- Experience debugging multithreaded C++ including races, deadlocks, iterator invalidation, and use-after-free
- Proficiency with diagnostic tools like WinDbg, ETW, Process Monitor, and crash dump analysis
- Track record of shipping and maintaining an enterprise desktop or endpoint product
Conditions
- Base Pay Range: $180,000 — $225,000 USD
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks, and more!