About the company
Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
Responsibilities
- Design and implement features across the CCA service, user-mode UI, and supporting subsystems including the RPC server, session handler, data handler, and tunnel telemetry
- Diagnose and fix complex production issues such as service crashes, race conditions, lifetime bugs, and cross-process synchronization problems
- Improve reliability of long-running Windows service code including cleanup/shutdown paths and inter-process communication
- Work on VDI-specific flows including ZCC VDI SMB tunnel traffic accounting and session lifecycle management
- Review peers' code, raise the quality bar, and mentor other engineers on Windows systems programming
Requirements
- Foundational understanding of AI/ML technologies
- 8+ years of production software engineering experience with strong C++ (C++14/17) expertise
- Solid grasp of Windows internals including services, user sessions, security tokens, IPC, and process/thread lifetime
- Experience debugging multithreaded C++ including races, deadlocks, iterator invalidation, and use-after-free
- Proficiency with diagnostic tools like WinDbg, ETW, Process Monitor, and crash dump analysis
- Track record of shipping and maintaining an enterprise desktop or endpoint product
Conditions
- Hybrid working model
- Comprehensive benefits: health plans, time off, parental leave, retirement options, education reimbursement, in-office perks