About the company
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Account Manager - Business Insurance (Select) based in United States.
As an Account Manager, you will play a central role in delivering high-quality service to commercial insurance clients.
Responsibilities
- Develop and maintain strong, trusted relationships with commercial insurance clients by understanding their needs and delivering responsive, customized service.
- Create and implement service plans that support client objectives and ensure consistent delivery throughout the insurance lifecycle.
- Manage the full account service process, including coverage discussions, applications, proposals, renewals, and client communications.
- Review and interpret complex Property & Casualty insurance policies, applications, proposals, and related documentation to identify coverage requirements and ensure accuracy.
- Prepare, review, and present renewal proposals to clients through written communications, virtual or in-person meetings, and other appropriate channels.
- Coordinate and manage the full insurance marketing process, working with carriers and other partners to obtain competitive coverage solutions.
- Negotiate coverage terms and contracts while balancing client requirements, market conditions, and business objectives.
- Maintain accurate and complete client records within agency management and other business systems.
- Collaborate with colleagues and insurance partners to provide a seamless, high-quality client experience.
- Identify and resolve service issues proactively, managing multiple priorities and deadlines in a high-energy environment.
- Support client meetings and travel as needed to strengthen relationships and address account needs.
Requirements
- 3+ years of experience in commercial Property & Casualty insurance within an agency or related environment, preferably in an Account Manager or equivalent role.
- Strong understanding of commercial insurance concepts, coverage structures, policy documentation, applications, proposals, and renewal processes.
- Demonstrated experience managing the full insurance marketing process and negotiating contracts or coverage terms.
- Excellent written and verbal communication skills, with the ability to explain insurance concepts clearly and effectively to clients.
- Strong organizational, time-management, and problem-solving skills, with the ability to manage deadlines and multiple accounts simultaneously.
- Exceptional attention to detail and accuracy when reviewing policies, applications, proposals, and client information.
- Proficiency with Microsoft Excel, Word, and agency management systems.
- Experience with Applied Epic is a plus.
- A Property & Casualty license is preferred, or the ability to obtain one after hire.
- Bachelor’s degree in Business, Insurance, or a related field is preferred.
- Professional insurance designations such as CPCU, CLCS, ARM, or CISR are a plus.
- Self-motivated and comfortable working independently while contributing positively to a collaborative, fast-paced, high-volume team environment.
- Willingness to travel for client meetings when required.
Conditions
- Base salary: $64,700–$120,400 annually, depending on experience, skills, education, certifications, location, and other applicable factors.
- Potential eligibility for performance-based incentives in addition to base compensation.
- Medical, dental, and vision insurance.
- 401(k) savings and other retirement programs.
- Employee assistance programs and wellness resources.
- Tuition assistance and professional development opportunities.
- Flexible work arrangement allowing employees to work remotely or from an office based on their schedule and preferences.
- 20 days of paid time off to start.
- Paid volunteer day and company-organized volunteer opportunities.
- Up to $1,000 annually in charitable donation matching.
- Up to $750 annually in wellness rewards.
- Inclusive, collaborative workplace culture with opportunities for individual and professional growth.
- Additional employee perks and workplace amenities.