Senior Backend Software Engineer

Our partner is looking for a Senior Backend Software Engineer - Agent Platform based in the United States. This is a senior engineering opportunity focused on building and operating highly available, high-throughput backend systems that protect millions of devices worldwide. You’ll join an R&D environment where reliability, scalability, and operational excellence are central to engineering decisions.

• Lead rapid response to customer-critical production incidents, diagnosing, triaging, and resolving complex issues spanning multiple services across the agent platform.
• Conduct systematic root-cause analysis and translate incident findings into lasting improvements across reliability, scalability, observability, operability, and system resilience.
• Quickly understand unfamiliar services, architectures, and large codebases while partnering with engineering teams to troubleshoot and resolve cross-service failures.
• Design, develop, test, document, deploy, and operate large-scale distributed systems capable of processing millions of events per second with high availability and low latency.
• Build and evolve backend services responsible for policy, configuration, and command distribution to millions of endpoints worldwide.
• Maintain and improve existing services through refactoring, feature development, architectural enhancements, and ongoing operational improvements.
• Monitor application health, system metrics, and data integrity while strengthening operational visibility and platform stability.
• Translate business and functional requirements into robust, scalable, maintainable, and operationally sound technical solutions.
• Collaborate across engineering and other stakeholder groups to solve complex technical challenges, influence architecture and technical direction, and deliver scalable solutions.
• Evaluate and adopt technologies, engineering practices, and tooling that improve platform reliability, scalability, performance, and developer productivity.

• 5+ years of professional backend software engineering experience, with strong expertise in at least one of Java, Go, or Python and the ability to work across the broader technology stack.
• Demonstrated reliability-first mindset, including experience handling complex production incidents, performing root-cause analysis, and implementing preventative engineering improvements.
• Strong experience designing, building, and operating large-scale distributed systems, with a solid understanding of failure modes, performance trade-offs, resilience patterns, and operational excellence.
• Ability to quickly navigate unfamiliar systems and codebases and troubleshoot complex technical problems across multiple service boundaries.
• Hands-on experience with cloud platforms such as AWS or GCP and technologies including Docker, Helm, and Kubernetes.
• Experience with distributed messaging and data technologies such as Kafka, PostgreSQL, Redis, Cassandra, ClickHouse, or comparable platforms.
• Familiarity with service communication technologies such as gRPC, REST, GraphQL, or similar APIs.
• Strong software engineering fundamentals, including testing, documentation, deployment, monitoring, refactoring, and production operations.
• Excellent communication and collaboration skills, with the ability to work effectively with engineering teams, product partners, technical stakeholders, and customer-facing groups.
• Demonstrated ownership, autonomy, curiosity, and sound judgment when driving ambiguous and technically complex problems toward successful outcomes.
• Ability to influence technical direction and mentor other engineers while working effectively across organizational boundaries.
• Experience in enterprise SaaS, cybersecurity, endpoint security, or another high-scale technology environment is highly desirable.

• Base salary range of $132,000–$182,000 USD, with actual compensation varying based on candidate location and other relevant factors.
• Restricted Stock Units (RSUs) and Employee Stock Purchase Plan (ESPP).
• Flexible time off, paid company holidays, and paid sick time.
• Gender-neutral parental leave and grandparent leave.
• Medical, dental, and vision insurance coverage.
• 401(k) retirement plan with company match.
• Life and disability insurance.
• Health and dependent-care flexible spending accounts.
• Voluntary benefits, including hospital, accident, and critical illness coverage.
• Employee Assistance Program and prepaid legal services.
• Pet insurance and specialized cancer-care support.
• Global business travel medical insurance.
• Home office allowance and mobile phone reimbursement.
• Wellness coaching and gym/wellness reimbursement.
• Fertility coverage and adoption and surrogacy reimbursement.
• Fully remote work opportunity within the United States.