Director of Product Management

Jane is a founder-led, high-growth SaaS company with a remote-first team working across Canada, the US, and the UK, united by our mission to help the helpers. We build the products and tools that thousands of clinics rely on every day to run their businesses, care for their patients, and grow their communities. More than 70,000 businesses run on Jane which has 250,000+ practitioners interacting with our product on a daily basis.

• Lead the product strategy across infrastructure, software enablement, and our emerging customer-facing platform surfaces - holding the connective tissue between deep technical decisions and the customer outcomes they enable
• Build and grow a team of senior product managers, creating the conditions for them to do their best work, develop their craft, and feel genuinely supported as they navigate complex, cross-functional problem spaces
• Establish a clear, transparent prioritization philosophy that the broader organization can trust - making trade-offs visible, decisions explainable, and the path forward understandable to technical and non-technical stakeholders alike
• Partner closely with development and design, dividing and conquering across a wide remit while keeping security, compliance, and customer experience as first-class citizens of the work
• Translate technical complexity into clear, actionable narratives for business leaders - so that the value of platform work is understood, funded, and celebrated alongside more visible feature work

• Extensive product management experience, including 5+ years leading and growing PM teams - ideally as a Director, Senior Director, or VP of Product at a technically deep SaaS company
• Demonstrated experience across the full spectrum of platform and product work - from infrastructure and developer-facing tooling to customer-facing surfaces
• Strong technical fluency - enough to lead senior PMs working on cloud infrastructure, data platforms, and core services, and to engage credibly with senior engineering leaders without needing translation
• Exceptional communication skills, especially the ability to translate technical complexity into digestible, actionable insight for executives, cross-functional partners, and customers - this is non-negotiable for the role
• A clear, well-developed philosophy on prioritization that values transparency and collaboration, paired with strong business judgment, customer empathy, and the kind of humility that makes senior leaders easy to work with

• This role is remote first. We are not hybrid.
• Annual salary range of $205,600 to $295,600, with most new hires joining at the accomplished stage representing an annual salary of $244,200
• We believe in paying for growth. You’ll have regular career development conversations with your manager and your compensation will grow as you gain experience and contribute meaningfully to our mission.
• We also offer a comprehensive benefits package.