Chief of Staff

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Chief of Staff for High Growth eCom & DTC Brands based in France.

This is a high-impact operator role supporting founders of fast-growing eCommerce and DTC businesses.

• Protect founders' time by helping prioritise what requires executive attention, what can be delegated, and what should be deprioritised.
• Translate company goals and high-level strategic ideas into clearly defined projects, owners, timelines, priorities, and measurable outcomes.
• Drive cross-functional execution across marketing, creative, operations, customer experience, finance, and other business functions.
• Establish and maintain effective operating rhythms, including leadership meetings, weekly priorities, KPI reviews, and accountability systems.
• Identify bottlenecks, dependencies, and execution risks early and drive the appropriate teams toward decisions and resolution.
• Build and continuously improve SOPs, processes, dashboards, documentation, and internal systems to support organisational growth.
• Follow up consistently on commitments, ensuring actions from meetings and strategic initiatives are completed on time.
• Conduct research, analysis, and structured problem-solving to support important founder and leadership decisions.
• Help improve organisational structure, hiring priorities, role clarity, ownership, and team accountability.
• Take ownership of high-priority or cross-functional projects that do not naturally sit within a single department.
• Monitor progress against strategic priorities and provide leadership with clear visibility into performance, blockers, and next steps.

• Proven experience in a Chief of Staff, operations, business operations, strategy, or similar role within an eCommerce or DTC business.
• Demonstrated experience working directly with founders or executive leadership and translating strategic direction into operational execution.
• Strong business judgment and the ability to understand the underlying purpose and commercial impact behind strategic priorities.
• Exceptional project management and organisational skills, with the ability to manage multiple priorities and initiatives simultaneously.
• Strong analytical capabilities and confidence working with KPIs, dashboards, business metrics, and performance data.
• Ability to challenge assumptions constructively, ask difficult questions, and hold senior stakeholders accountable for commitments.
• Highly resourceful and proactive, with the ability to investigate ambiguous problems, develop recommendations, and move initiatives forward independently.
• Strong communication and stakeholder-management skills across different functions and levels of an organisation.
• Comfortable operating in fast-paced, high-growth environments where priorities can change quickly.
• Strong ownership mentality, attention to detail, and consistent follow-through.
• A practical, solutions-oriented approach with a focus on measurable business outcomes.

• Fully remote working model.
• Opportunity to work directly with founders and executive leadership at high-growth eCommerce and DTC businesses.
• High level of ownership and autonomy across strategic and operational initiatives.
• Exposure to multiple areas of business operations, including marketing, creative, finance, customer experience, and people.
• Opportunity to influence organisational structure, processes, and scalable operating systems.
• Fast-paced environment offering significant professional growth and learning opportunities.
• Ability to make a measurable impact on business execution and growth.
• Opportunity to become a trusted strategic partner to senior leadership.