About the company
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Sr. Sales Engineer (Forward Deployed Engineer - Pre Sales) based in Canada.
Responsibilities
- Own technical sales cycles from discovery and solution design through demonstrations, proofs of value, and technical close within strategic enterprise accounts.
- Partner with Account Executives on commercial strategy while independently driving the technical win and resolving technical objections.
- Help customers understand how to observe, trust, and improve AI and agent-based systems across data pipelines, retrieved context, agent decisions, and outputs.
- Design and manage proofs of value with clearly defined success criteria, oversee evaluations, and deliver measurable results that support commercial conversion.
- Identify and develop technical champions within customer organizations through workshops, briefings, architecture reviews, and executive engagements.
- Develop a deep understanding of each customer's data and AI architecture, including where agents operate, how systems are instrumented, and where reliability challenges occur.
- Contribute technical insight to account plans and business reviews while helping drive technical execution across the sales pipeline.
- Support revenue growth by ensuring technical opportunities are properly scoped, validated, and positioned for long-term customer adoption and expansion.
Requirements
- Hands-on experience deploying enterprise AI or agent-based systems, or working closely with teams responsible for taking agents from experimentation into production.
- Strong understanding of AI observability concepts, including traces, spans, evaluations, and instrumentation; experience with OpenTelemetry is highly valued.
- 3+ years of experience in pre-sales, solutions engineering, or strategic technical account management within B2B AI-focused or SaaS organizations, with meaningful enterprise experience.
- Experience navigating enterprise procurement processes, information security reviews, and complex multi-stakeholder buying committees.
- Professional background in data, observability, agent trust, or agent-focused products, with direct experience working within one or more of these domains.
- Ability to combine technical depth with business acumen, including the ability to whiteboard AI or agent architectures and communicate ROI and competitive positioning to senior executives.
- Strong communication skills across technical and executive audiences, from platform engineers to senior data and AI leaders.
- Self-directed and accountable, with the ability to prioritize independently, manage high-value accounts, recognize when to escalate, and challenge assumptions when necessary.
- Experience with modern data technologies such as Snowflake, Databricks, dbt, Airflow, BigQuery, or similar platforms is preferred.
- Experience with data observability or data quality, enterprise account expansion, MEDDPICC or similar sales frameworks, multi-country enterprise sales, or hands-on prototyping during sales cycles is a plus.
Conditions
- Base salary range of $240,000–$270,000 annually, plus eligibility for commission.
- Equity through stock options.
- Healthcare plans.
- 401(k) retirement plan.
- Wellness stipend.
- Home office stipend.
- Cell phone or Wi-Fi reimbursement.
- Paid parental leave.
- Flexible time off.
- Generous travel policy.
- Fully remote work environment.
- Opportunity to work on emerging AI and agent reliability technologies within strategic enterprise accounts.