About the company
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products.
Responsibilities
- Lead complex end-to-end deployments of frontier models in production alongside strategic customers.
- Own discovery, technical scoping, system design, build, and production rollout.
- Own technical delivery across multiple deployments from first prototype to stable production.
- Build full-stack systems that deliver customer value and sharpen how we learn.
- Embed closely with customer teams, understand their needs, and guide adoption of what you build.
- Scope work, sequence delivery, and remove blockers early.
- Make trade-offs between scope, speed, and quality; adjust plans to protect delivery.
- Contribute directly in the code when progress or clarity depends on it.
- Codify working patterns into tools, playbooks, or building blocks that others can use.
- Share field feedback that helps Research and Product understand where the models succeed and where they can improve.
- Keep teams moving through clarity and follow-through.
Requirements
- Bring 5+ years of engineering or technical deployment experience that includes customer-facing work.
- Have scoped and delivered complex systems in fast-moving or ambiguous environments.
- Write and review production-grade code across frontend and backend using Python, JavaScript, or comparable stacks.
- Have built or deployed systems powered by LLMs or generative models and understand how model behaviour affects product experience.
- Simplify complexity and make fast, sound decisions under pressure.
- Communicate clearly with engineers, product teams, and customer stakeholders.
- Spot risks early and adjust without slowing down.
- Model calm and judgment when the stakes are high.
Conditions
- This role is based in Sydney.
- We use a hybrid work model of 3 days in the office per week.
- We offer relocation assistance.
- Travel up to 50% is required.