About the company
Iterable is the AI customer engagement platform, built for enterprise scale, loved by teams, and trusted by global brands like Redfin, SeatGeek, Priceline, Calm, and Box. Our platform empowers organizations to activate customer data from any source, design seamless cross-channel experiences, and optimize engagement with Nova Intelligence, the AI layer of our platform, all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences.
Responsibilities
- Collaborate closely with your product and engineering partners to understand problems and deliver solutions across the full project lifecycle.
- Identify opportunities and facilitate UX research and discovery, considering scope and constraints.
- Prototype design decisions in varying degrees of fidelity to solve complex problems and test solutions with customers.
- Partner with engineering through implementation to test, iterate, and ensure the full design vision is realized.
- Provide feedback and critique to the rest of the design team, upholding and elevating our standards of quality.
Requirements
- 3+ years experience working in a product design role; across the product development lifecycle for software applications.
- Experience leading design projects from concept through launch, balancing user needs, business goals, and technical constraints.
- Strong visual design sensibilities, with a passion for creating consumer grade enterprise products.
- An interest in the opportunities and challenges of designing for a complex product—from broad strategy and systems thinking, to a smaller scale, component-specific UI design.
- Empathy for the variety of our customers, engineers, and internal stakeholders that we work with on a day-to-day basis.
- Passion for learning and always improving yourself and the team around you.
- Bonus: Experience in a fast-paced environment; experience designing for experimentation, analytics, or optimization workflows; familiarity with marketing automation software, including email, push, or SMS; experience working with a B2B SaaS company; hands-on use of AI and code to prototype and refine user experiences.
Conditions
- Competitive salaries & meaningful equity.
- Private Medical Insurance.
- Life/Risk Assurance.
- Meal Allowance: 8.55€ per day.
- Community Days (days for us to give back to the community).
- Paid Annual Leave (22 days).
- Global Lifestyle Reimbursement Account.
- Paid Sabbatical.
- Complete laptop workstation.