About the company
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Legal Operations Analyst based in Canada.
Responsibilities
- Manage contract intake, routing, approval workflows, and signature coordination
- Review contracts against established playbooks and use AI-assisted tools to identify nonstandard provisions and risks requiring attorney review
- Support outside counsel billing operations by reviewing invoices, monitoring compliance with billing guidelines, tracking accruals, and maintaining spending records
- Administer legal technology platforms, including contract lifecycle management and legal spend management systems
- Use, evaluate, and improve AI-assisted workflows for contract intake, drafting, and review by refining prompts and testing outputs
- Assist with pilots of new AI tools and use cases, collecting stakeholder feedback and monitoring accuracy, adoption, and time savings
- Develop and maintain standard operating procedures, contract templates, playbooks, and knowledge resources
- Train and guide internal stakeholders on legal technology platforms and responsible AI usage
- Build and maintain dashboards and reports tracking contract volumes, turnaround times, workflow performance, and outside counsel spending
- Collaborate with cross-functional teams on systems integrations and process improvement initiatives
- Provide day-to-day support for legal operations requests
- Maintain accurate legal operations data and documentation
Requirements
- At least 3 years of experience in legal operations, contract management, paralegal work, or a related operational role, ideally within a SaaS or technology company
- Hands-on experience with a contract lifecycle management (CLM) platform such as Ironclad, Icertis, Agiloft, or DocuSign CLM
- Practical experience supporting contract intake, review coordination, approval workflows, and signature processes
- Demonstrated experience using AI tools for legal or operational tasks, including writing and refining prompts and evaluating output accuracy
- Strong organizational and time management skills with excellent attention to detail
- Sound professional judgment and ability to escalate issues appropriately
- Clear written and verbal communication skills
- Bachelor's degree or equivalent professional experience
- Familiarity with Ironclad, Wordsmith, Brightflag, or comparable tools preferred
- Knowledge of outside counsel billing, invoice review, accrual tracking, and legal spend reporting is an advantage
- Experience with Salesforce, Zip, or other business systems integrated with legal workflows beneficial
- Experience maintaining dashboards, reports, contract playbooks, SOPs, templates, or training materials preferred
- Previous experience supporting a small in-house legal team is an asset
- Familiarity with SaaS agreements, commercial order forms, and commercial open-source licensing advantageous
- Experience testing, evaluating, or improving AI-assisted workflows preferred
- Must be legally authorized to work in the country of employment, as visa sponsorship is not available
Conditions
- Annual salary range of CAD $141,145–$201,635 for Canadian-based candidates, plus equity
- Remote-first work environment
- Flexible time off, quarterly wellness days, and end-of-year wellness break
- Home office support
- Technology stipend equivalent to US$100 net monthly